Casual Support Worker

Are you passionate about supporting people to make positive changes in their lives?

We are looking for compassionate, reliable, and motivated Casual Support Workers to join our Health & Wellbeing Accommodation Service across Birmingham.

This is an opportunity to make a real difference to individuals facing multiple and complex challenges, supporting them to build stability, improve their wellbeing, and move towards greater independence.

Our accommodation-based service supports adults aged 25+ who may have experienced:

• Homelessness and housing instability
• Substance use and recovery challenges
• Mental health difficulties
• Involvement with the criminal justice system
• Exclusion from, or difficulty engaging with, mainstream services

Using a person-centred, strengths-based, and trauma-informed approach, we work alongside residents to help them access the support, opportunities, and resources they need to thrive.

• Building positive and professional relationships with residents
• Providing practical and emotional support tailored to individual needs
• Supporting residents to access health, housing, employment, training, and community services
• Promoting independence, resilience, and wellbeing
• Working in partnership with external agencies to ensure coordinated support
• Maintaining accurate records and contributing to safeguarding processes
• Helping to create a safe, welcoming, and supportive environment

• Have an understanding of the challenges faced by adults with multiple and complex needs, whether through professional or lived experience
• Are empathetic, approachable, and non-judgemental
• Have a positive attitude and a genuine desire to help others
• Understand the importance of safeguarding and professional boundaries
• Can work effectively as part of a team
• Have knowledge of, or an interest in, Psychologically Informed Environments (PIE) and Trauma-Informed Practice
• Are flexible and willing to work across our Birmingham-based services

This is not just a ‘job’ this is the feeling of knowing that you are part of something bigger and being able to go home each day with job satisfaction and pride in what is achieved by Trident Group every day.

Our purpose is putting people and communities at the heart of our services and the safe homes we provide. To deliver against our purpose we will be:

• Trustworthy
• Collaborative
• Accountable
• People Focused
• Caring in all we do

• 34 days annual leave, plus the option to purchase up to 5 additional days
• A day off for your birthday
• 4 days off when you move home
• Life assurance (3 x salary)
• Employee Assistance programme & wellbeing programme
• Flexible Working options
• Learning & Development opportunities

Trident Group has over 60 years’ experience of delivering homes, services and innovationfor up to8,000 people in over 3,600 homes in some of the most disadvantaged communities in the Midlands. The Group employs more than
650 staff, works with volunteers and provides training places and apprenticeships for many more.

The Group consists of;

• Trident Housing, which provides landlord services for the Group in respect of housing management and maintenance
• Trident Reach, which is a registered care and support charity delivering trauma informed care and support services.

We celebrate Equality, Diversity, and Inclusion and as a trauma informed organisation we are continually striving to build a community where everyone feels valued, respected and equally guided by our beacon of hope.

As a Disability Confident Committed Employer, we have committed to:

• ensure our recruitment process is inclusive and accessible
• communicatin…