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Housing Support Worker

Job in Birmingham, West Midlands, B1, England, UK
Listing for: Contento Social Homes
Full Time position
Listed on 2026-10-08
Job specializations:
  • Social Work
    Community Support Services, Human Services/ Social Work
Salary/Wage Range or Industry Benchmark: 23000 - 26000 GBP Yearly GBP 23000.00 26000.00 YEAR
Job Description & How to Apply Below

Working Monday to Friday, 09:00–17:00, you will support tenants and help ensure their accommodation remains safe, stable and connected to wider opportunities.

Key responsibilities
  • Support tenants to sustain their tenancy and access leisure, education and training.
  • Respond to accommodation enquiries and assist with tenant onboarding.
  • Conduct health, safety and tenant-room checks and liaise with landlords about repairs.
  • Help tenants understand tenancy conditions, rent liability and anti-social behaviour requirements.
  • Manage utilities and negotiate improved rates where applicable.
  • Organise tenant feedback and community events.
  • Collaborate with colleagues and external agencies to meet tenant needs.
What we’re looking for
  • Strong written and spoken English, organisation and time management.
  • Ability to work independently and maintain confidentiality.
  • Full driving licence and access to a vehicle.
  • Housing or social-care experience and NVQ Level 2 are desirable.
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