Support Worker​/Caseworker; AWDO-P15279

A rewarding frontline opportunity supporting adults and children affected by modern slavery in safehouse accommodation. Candidates will bring experience supporting vulnerable people, strong communication and safeguarding awareness, with compassion and resilience in a site-based role.

If you’ve also worked in the following roles, we’d also like to hear from you:
Residential Support Worker, Community Support Worker, Safehouse Caseworker, Safe House Advocate, Modern Slavery Advocate, Human Trafficking Advocate, Victim Support Caseworker, Housing Support Worker

Occupational Requirement under Schedule 9 (part
1) of the Equality Act 2010 applies. The post holder must be female

This role is known within the organisation as a Modern Slavery Safehouse Advocate

SALARY: £25,287 - £27,993 per annum + Benefits

LOCATION:

Travel required across the West Midlands area

JOB TYPE:
Full-Time, Permanent

WORKING HOURS:

37.5 hours, Monday to Friday, 9am–5pm; some work outside normal office hours may be required

PLEASE NOTE:

Full driving licence with access to a vehicle and willingness to travel across sites is essential

An opportunity to make a direct difference awaits in a specialist safehouse service supporting people recovering from modern slavery and human trafficking. The Support Worker / Caseworker promotes safety, independence and recovery through trauma-informed support.

The Support Worker / Caseworker manages casework, risk and needs assessments, journey plans, referrals and advocacy through the National Referral Mechanism and relevant entitlements.

The Support Worker / Caseworker also helps maintain safe accommodation, works with partner agencies and supports positive move-on outcomes.

Your duties as the Support Worker / Caseworker include:

• Client Support and Safety:
  Provide emotional and practical support, promote independence and maintain professional boundaries
• Risk, Needs and Journey Planning:
  Complete assessments, inductions, journey plans and case reviews within required timescales
• Advocacy and Entitlements:
  Provide one-to-one support and advocacy on rights, ECAT entitlements and the National Referral Mechanism
• Safehouse Accommodation:
  Support move-ins and move-on, uphold licence agreements and maintain health, fire, security and accommodation standards
• Partnership Working:
  Refer clients to services, attend multi-agency meetings and build effective partner relationships
• Case Management and Records:
  Maintain accurate records, respond to safeguarding concerns and work to contract requirements
• Service Quality and Development:
  Gather client feedback and contribute to service improvement, training and meetings

• A Level/Level 3 qualification (or equivalent);
  Level 2 may be considered where matched by relevant experience
• GCSE grade C/4 or above (or equivalent) in English and Maths
• Experience supporting vulnerable adults and children, recognising safeguarding concerns and responding appropriately
• Experience in a supportive setting for vulnerable people, including homelessness or destitution, and building partnerships with other agencies
• Knowledge of modern slavery and human trafficking, the National Referral Mechanism, risk management, safeguarding legislation and trauma-informed approaches
• Ability to manage a caseload, advocate effectively, prioritise under pressure, maintain professional boundaries and use Microsoft Office and virtual platforms
• Occupational Requirement under Schedule 9 (part
  1) of the Equality Act 2010 applies. The post holder must be female
• Full driving licence with access to a vehicle and willingness to travel across sites
• Eligibility to work in the UK

• Experience in a needs-led service undertaking risk and needs…