Homeless prevention officer

Location: West Midlands

Location:

west midlands

Contract:

8-month contract

Hours:

Monday to Friday
Working Pattern:
Hybrid
About the Role
We are seeking an experienced professional to join a Council's Housing Services team on an initial 8-month contract.
This is an opportunity to make a meaningful difference by supporting individuals and households who are homeless or at risk of homelessness.

Key Responsibilities

* Housing Assessments

* Personal Housing Plans

* Early Intervention

* Financial Assistance

* Case Management

* Safeguarding:
About You
We are looking for someone who is customer-focused, resilient and confident supporting people experiencing housing difficulties.
You will ideally have:

* Strong communication and active listening skills, with the ability to engage effectively with customers from a range of backgrounds.

* Excellent problem-solving, negotiation and mediation skills.

* The ability to motivate and coach customers, encouraging positive engagement and practical action.

* Experience managing a caseload, maintaining accurate records and working to deadlines.

* The ability to work collaboratively with internal teams and external partner organisations.

* An understanding of safeguarding, confidentiality and the challenges faced by people at risk of homelessness.
Interested? Please get in touch to discuss the opportunity further