Rough Sleeper Outreach and Support Officer

This fixed-term post with Huntingdonshire District Council sits in the Community and Resident Support Team, one of two funded by the Rough Sleeper Programme until March 2028. The work centres on outreach with people sleeping rough, in temporary accommodation or at risk of losing their home, helping them reach benefits, healthcare and housing. Most of the time is spent out in the community rather than at a desk, using a strengths-based, trauma-informed approach.

Sponsorship is not available, so candidates need the right to work in the UK.

• Carry out outreach with people sleeping rough, in temporary accommodation or at risk of homelessness, building trusted relationships
• Provide practical support, advocacy and encouragement to people experiencing or at risk of homelessness
• Manage a varied caseload and coordinate interventions that help people secure and sustain accommodation
• Work with housing teams, health professionals, voluntary organisations and other partners
• Help people access benefits, healthcare and housing applications, including attending appointments
• Use a strengths-based, trauma-informed approach to build independence and reduce future homelessness

• Experience of providing person-centred support
• Experience of managing a caseload
• Experience of working collaboratively with partners to achieve positive outcomes

• Excellent communicator who can build trust and rapport quickly, including with people reluctant to engage
• Confident working independently and making sound decisions
  
  Remaining calm in complex or challenging situations

• Right to work in the UK

• Empathy, professionalism and a genuine commitment to helping vulnerable residents

• Experience in homelessness, housing, outreach, social care or related support services

• Flexitime
• Range of benefits to support work-life balance