More jobs:
Software Engineer in Test
Job in
Birmingham, West Midlands, B1, England, UK
Listed on 2026-01-24
Listing for:
Genesys Cloud Services, Inc.
Full Time
position Listed on 2026-01-24
Job specializations:
-
Software Development
Software Engineer
Job Description & How to Apply Below
Birmingham, United Kingdom time type:
Full time posted on:
Posted 6 Days Agojob requisition :
JR109634
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.###
*
* Location:
This is a hybrid role, with one day per week in our Birmingham office.**### The Agent development team within
** Genesys Cloud
** is looking for a
** Software Engineer in Test
** to join our Birmingham-based team. You’ll work closely with cloud engineers on highly scalable, distributed systems, where quality, automation, and performance are core priorities.
** What You’ll Do
*** Work with the existing Java-based testing framework to implement API/UI tests
* Engage in Manual/Automation/Performance/Accessibility testing
* Develop
** performance testing strategies
** using tools such as
** Locust
* * and integrate them into
** CI/CD pipelines
*** Monitor and triage failing automation test
* Coordinating bug hunts for new features
* Create clear
** test plans and test documentation
*** Leverage
** AI-powered development tools
** and modern IDE features to improve test efficiency and maintainability
* Collaborate with the team on
** planning, estimation, and code reviews
**** What We’re Looking For**
* ** 3+ years of automation testing experience
** in Java
* You have used Bitbucket/Github as a code repository
* Experience with Jenkins or equivalent CI/CD tools
* Proficiency with IDEs (VS Code, Intelli
J IDEA, etc)
* Experience with Test automation frameworks (TestNG, Selenium, Playwright)
* Strong understanding of the
** SDLC and STLC
*** Strong problem-solving and communication skills, with the ability to work
** independently and asynchronously
*** Experience with
** API testing tools
** such as Postman
* Experience with AI-powered development tools (Amazon Q, Cursor, Kiro, or similar)#LI-MC1
If a Genesys employee referred you, please use the link they sent you to apply.
** About Genesys:
** Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI work forces.
To learn more, visit .
** Reasonable Accommodations:
** If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonab can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending.
If you have any questions, please include them in your email.
This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response.
** Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status,…
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