Delivery Station Supervisor

Delivery Station Supervisor

£16.82 per hour
Temporary to Permanent (After 12 successful weeks)
Smethwick - B66

Shifts Available:

• 5 out of 7 days 6:30am - 3:30pm
• 5 out of 7 days 12:00pm - 9:00pm

As a Delivery Station Supervisor, you will oversee the parcel handling operation in a high-volume e‑commerce environment. Your role is critical in ensuring fast, accurate, and safe delivery of packages from the station to the final destination.

• Supervise daily inbound, sorting, and outbound operations to ensure timely and accurate delivery.
• Lead a team of colleagues, assigning tasks and monitoring productivity.
• Optimise resources across shifts based on volume forecasts and real‑time data.
• Maintain operational KPIs including on‑time dispatch, error rates, and package accuracy.
• Support the onboarding and performance management processes for Delivery Station staff.
• Conduct daily briefings.
• Ensure compliance with safety regulations and internal operational standards.
• Collaborate with transportation partners and regional logistics teams to resolve delivery issues.
• Create daily shift reports and escalates incidents or operational risks as necessary.
• Solve daily problems and report any issues to management.