Logistics Coordinator

Redditch

Are you ready to take your logistics career to the next level? This is a fantastic opportunity to join an innovative and dynamic company that thrives on delivering excellence in the transport and freight-forwarding industry. If you’re passionate about logistics and enjoy working in a fast‑paced, customer‑focused environment, this Logistics Coordinator role could be the perfect fit for you. With a focus on professional growth, teamwork, and providing top‑tier solutions, this company offers an inspiring environment where your skills and dedication will be highly valued.

• Manage customer enquiries and orders via phone and email, ensuring accurate and timely input into the system.
• Plan, book, and track shipments, offering tailored solutions for EU and UK transport, including airfreight and road travel.
• Communicate effectively with customers, suppliers, and internal teams to ensure smooth operations and resolve any issues.
• Review and optimise transport routes to maximise profitability and cost efficiency.
• Ensure all job files are closed out accurately, including obtaining proof of delivery and scanning required documents.
• Maintain system data integrity and manage KPIs to ensure high standards of service delivery.

• Proven knowledge and experience in the transport and freight‑forwarding industry.
• Strong communication skills and the ability to build relationships with customers and suppliers.
• Exceptional organisational skills with the ability to multitask and prioritise under pressure.
• A proactive, solutions‑focused mindset with a desire to deliver outstanding customer service.
• Proficiency in MS Office and other relevant systems, with a good level of numeracy and literacy.

As a Logistics Coordinator, you will play a key role in ensuring the seamless movement of goods and maintaining the company’s reputation for delivering exceptional service. This role demands a detail‑oriented, self‑motivated individual who thrives in a collaborative environment and is eager to make a meaningful impact. Your ability to manage priorities, resolve issues, and maintain clear communication will be instrumental in achieving success in this position.

This role is fully based on site in Redditch. Working hours are Monday:
Sunday, 4 on/4 off basis including weekend working, 06:00am–18:00pm (44 hours per week).