Export Coordinator

Export Coordinator

Location:

Birmingham

Salary: GBP
33,000 per year

Hours:

Monday - Thursday, 8am - 4.30pm. Fridays, 8am - 1.30pm.

Job type: 12-month FTC

• Provide support to customers regarding export-related inquiries.
• Prepare and review export documentation, including commercial invoices, packing lists, and customs declarations.
• Apply for documentation to support export e.g. bill of lading, Health certificates, Certificate of Origin.
• Coordinate the logistics of export shipments, including arranging transportation and ensuring timely delivery of goods to customers.
• Obtain quotations from couriers, overnight transport, and freight forwarders for Air/Sea/Road shipments and then arrange the bookings.
• Deal with any incoming emails and calls making sure they get dealt with in a timely manner.
• Abide by the Core Values and Code of Ethics and strive to meet and exceed the Group's Corporate Social Responsibility (CSR) commitments.

• A keen eye for detail.
• First class customer service skills.
• Well organised and able to prioritise and multi-task.
• Excellent communication and interpersonal skills. Prepared and able to face and deal with difficult situations.
• Able to exert discretion.
• Able to analyse situations and give balanced well considered feedback and suggestions.
• Computer literate with the ability to competently use Microsoft Word, Excel, PowerPoint, Syspro and Salesforce CRM.