Freight Forwarder

About the Role

We are actively looking to engage shipping, freight and European transport professionals with a passion for freight forwarding for a new role as a Freight Forwarder (air, sea and road) in Birmingham, West Midlands.

My client is an SME freight forwarding business, with huge ambitions for growth, in the freight & shipping industry. You will be joining a fast‑pace environment assisting in finding logistics solutions for some of the world's largest industrial, retail & FMCG based customers. The client focuses on searching air freight, sea freight & road freight solutions, which are both cost effective & time sensitive.

As a Freight Forwarder you will report to the International Shipping & Freight Manager on a daily basis. Your responsibilities will include:

• Managing pricing, quoting, booking and file monitoring of freight across import & export across air, sea & road freight.
• Managing air, sea & ocean freight import and export bookings including pricing, quotations, end‑to‑end shipping and customs documentation.
• Developing and building relationships to ensure a high level of customer service is provided to clients with a knowledge of the clients' business requirements.
• Informing customers about freight prices, port charges, cost of special documents, insurance prices as well as prices for handling the goods.
• Handling customs entries (EUR1's / ATR1's) and arranging billings for VAT/Duties.
• Preparing documents of operation and transportation (booking, airway bills and loading confirmation).
• Nominating carriers, airlines and GSA in line with rates, OTIF value and customer requirements in line with a variety of INCOTerms.

The successful candidate will have an expansive background in either air, sea or road freight forwarding. The ideal Freight Forwarder will have the following skills and experience:

• 2+ years' experience in freight forwarding, transport planning.
• Experience of pricing, quotation and planning customer deliveries across air, sea or road freight forwarding.
• Desirable experience of customs compliance (not essential).
• Excellent customer service experience.
• Knowledge of INCOTerms is advantageous.
• Commutable to Birmingham, Birmingham on a hybrid basis.

• £35,000-£42,000
• 32 days annual leave
• 10% – 15% company bonus / profit share
• Comprehensive company benefits account.
• World‑class training & development and large opportunities to progress.