Inventory​/Returns Specialist; AM Shift

Inventory / Returns Specialist (AM Shift)

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere.

The Inventory Specialist is responsible for managing and optimising inventory levels within the brand-new, state‑of‑the‑art Central Logistics Centre (CLC), equipped with advanced automation and robotics. This role ensures accurate stock levels, conducts regular audits, and maintains precise inventory records to support efficient warehouse operations and meet customer demands. The role also involves managing the flow and processing of returned items received back into the CLC, including decision‑making regarding their condition and processing.

Gravelly Industrial Park, Birmingham

£13.86 per hour

Full Time, 39 hours per week – AM shift (8 hours between 6am and 4pm)

Any 5 days from 6 (Sunday to Friday) on a rota basis.

• Respond to queries from internal and external customers.
• Manage customer claims and support within SLA agreements and KPI reporting.
• Ensure compliance with customer requirements and engage with stakeholders.
• Monitor stock levels, track inventory movements, and ensure accuracy of stock records.
• Conduct regular cycle counts and physical inventory audits.
• Manage the flow of returned items, including receiving, inspecting, sorting, and routing them back into inventory or for disposal.
• Investigate and upscale stock discrepancies above agreed thresholds.
• Minimise product damages, order shortages, and pick errors.
• Process returned items effectively to minimise waste and maintain product quality.
• Ensure accurate processing and maintenance of inventory records.
• Communicate effectively with stakeholders and manage expectations.
• Promote a safe and compliant work environment, ensuring health and safety regulations are met.
• Participate in training programs to enhance skills and knowledge.
• Identify opportunities for process improvements and implement best practices.
• Collaborate with other departments, including operations, transport, and customer experience.

• High visual accuracy.
• Good verbal communication skills.
• Good written communication skills.
• Good numeracy and literacy.
• Ability to work on own initiative.
• Excellent attention to detail.
• Safety awareness.
• Customer care.
• Experience working in a warehouse environment (desirable).

• Free parking.
• Contributory pension scheme.
• Perks at work (discounts on top brands).
• Employee assistance programme.
• 20 days’ holiday + bank holidays, increasing with service length.
• Outdoor multi‑use games area on site.

Manual handling tasks such as lifting and bending are essential requirements of this role. Alliance Healthcare is committed to promoting equal opportunities and will not provide reasonable adjustments for applicants unable to perform such tasks. If you are unsure how this may apply to your application, please detail on your application form and discuss at interview.

Cencora is committed to providing equal employment opportunity without regard to race, colour, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or membership in any other class protected by federal, state or local law. Harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non‑discriminatory.

We provide reasonable accommodations to individuals with disabilities during the employment process in accordance with legal requirements. For accommodation requests, please contact the provided phone number or email.