Operations Team Manager

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere.

This job profile description is a standardized, non-contractual reference description and global reference tool provided for organizational consistency and talent architecture purposes across Cencora. It does not alter actual job duties, responsibilities, reporting lines, working conditions, grading, compensation, or other essential terms and conditions of employment. Actual duties and responsibilities may vary based on business needs, local requirements, and operational practices.

Where a team member's role is governed by an employment agreement, local terms and conditions, prior job description or collective bargaining agreement, those documents shall prevail in case of any inconsistency. Mandatory local laws shall also prevail.

• Monitors temperature-sensitive materials during storage and shipment preparation to help preserve required conditions.
• Updates warehouse transactions, inventory records, and shipment documentation to maintain traceability and control.
• Identifies on-hold, damaged, or non-conforming materials and routes them through defined handling procedures.
• Coordinates material movement using approved warehouse equipment to support safe and efficient flow.
• Prepares packaging materials and shipment areas to support timely outbound activity.
• Escalates non-standard handling or inventory issues to support timely follow-up.

• High School Diploma/GED or equivalent experience required.
• Less than 2 years of experience in warehouse support, distribution operations, shipping, receiving, inventory control, material handling, or a related field required.
• Certified Supply Chain Professional (CSCP), or equivalent certification preferred.
• Knowledge in warehouse operations processes, including receiving, storage, picking, packing, staging, and shipping.
• Knowledge in inventory control principles, stock movement tracking, and material traceability requirements.
• Knowledge in temperature-controlled handling and cold chain support requirements for sensitive products and materials.
• Knowledge in packaging materials, reusable shipping assets, and replenishment practices within warehouse operations.
• Knowledge in shipment documentation, operational recordkeeping, and transaction processing requirements.
• Knowledge in safe material handling practices and the use of warehouse equipment and tools.
• Ability to follow established warehouse procedures and standardized work instructions.
• Ability to maintain accurate records and update operational information in warehouse systems and logs.
• Ability to identify inventory, packaging, shipment, and material handling exceptions for further action.
• Ability to support timely and accurate order preparation and material movement activities.
• Ability to manage multiple routine tasks across warehouse workflows while maintaining accuracy.
• Ability to work with temperature-sensitive materials in line with defined handling requirements.

Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Affiliated Companies:
Alliance Healthcare Management Services Limited Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers…