Warehouse Operations Manager Job Birmingham area,Gravelly Hill England UK,Warehouse

Location: Gravelly Hill

Leading on delivering successful end to end warehouse operations and logistics for the site, maintaining a strong presence throughout the warehouse operations, making decisions, problem-solving and balancing priorities whilst always acting with integrity and due diligence.
Planning, coordinating and managing daily operations at our busy Birmingham warehouse, including daily schedules for stock intake, storage, order processing and dispatch as well as ensuring effective inventory control and cross departmental working.
Ensuring efficient completion of all daily tasks to keep the warehouse running smoothly, meeting both business and customer needs taking responsibility for ensuring that your team(s) perform to and meets the required Key Performance Indicators (KPIs) and targets.
Upholding the highest standards of staff and volunteer as well as site welfare and safety, ensuring all warehouse policies, health and safety procedures and protocols are followed by the team and anyone onsite.
Working closely on a daily basis, with colleagues in the Supply Chain, Development and other regional Warehouses, to help resolve overall operational issues, sharing learning, embedding continuous improvement as well as develop new operational/logistic activity contributing to improved performance and growth of your warehouse and the wider operations team activity, capacity and output., Warehouse Operations, including logistics management
Food Safety Compliance, including quality
Health and Safety Management
KPI and Cost Management
Stakeholder Management
People Management
Cross departmental interface and relationship management
Profile and Promotion
Warehouse Operations, including logistics management
1. Warehouse Operations including logistics, as needed
- Plan, co-ordinate, manage and oversee day-to-day warehouse operations, ensuring all performance, service, quality and safety standards and outcomes are met and delivered.
- Lead on warehouse layout optimisation, inventory management, and stock management processes.
- Support the development, establishment and mobilisation of Corporate Events, commercial and training Kitchen and Meal service as part of Sir Peter Rigby Coronation Food Hub.
- Maintain accurate records for stock, deliveries, and performance.
- Coordinate the work schedule and daily activities of the depot, within the guidelines of Fare Share Midlands policies and procedures on food safety and health & safety.
- Conduct variance analysis, inventory audits, and drive corrective actions.
- Ensure a clean, audit-ready, and well‑organised warehouse environment.
- Ensure adequate resourcing for the teams, working within budgets.
- Ensure adequacy, variety and volume of food for members at all sites through
- Ensure that all shifts are efficiently planned, controlled, and resourced at least a week in advance.
- Maintain and use the in-house stock management system, with responsibility for the training of depot staff and volunteers on the database and accuracy of stock. Maintain good relations and communications with food suppliers and community member recipient projects, responding to any complaints or service issues with pace and courtesy as set out in our Service Charter
- Ensure that the vans are maintained as roadworthy and legal (taxed and insured)
- Ensure that community food members in your region receive a service, supply and variety of food that is expected/agreed, working closely with the Development Manager to flag potential issues with supply and/or service
- Continually seek and develop best practice on warehouse operating practices from within and outside the Fare Share network.
2. Food Safety Compliance and Health and Safety Management
- Take responsibility for the food compliance, health & safety and security of the operation, including warehouse, vehicles, staff, visitors, and volunteers, working closely with FSM Health and Safety lead.
- Ensure and drive compliance with all Fare Share Midlands and Fare Share policies and procedures and industry standards as required by food donors and regulators and maintain gold standard at audit level.
- Direct all operations to ensure safe and compliant warehouse operations and food delivery to Community Food Members (CFM's).
- Ensure Health & Safety process and systems implementation (including Housekeeping) in the warehouse.
- Actively work to support health and safety advisor in carrying out risk assessments, audits and support risk management processes, continuously developing and adopting a health and safety first culture, protecting volunteers, our staff and visitors.
- Ensure the service is delivered in accordance with FSM's Equal Opportunities Policy and maintain the values and culture of the FSM operation.
- Escalate any health, safety, compliance issues that can't be resolved locally.
3. Key Performance Indicators & Cost Management
- Work to ensure key KPIs on service levels, performance, food safety, health and safety, complaints, waste and waste conversion rate are met to required standards.
- Ensure the warehouse operates within…