Warehouse Supervisor

Lioncroft Wholesale Limited’s business was formed in 2020 after being bought out from the wider East End Foods’ business. This wholesale business is a £150m turnover company, stretched across two sites with ambitions to grow rapidly in the next few years. It operates through having a diverse customer base across thousands of customers and a strong supplier base.

This is a fantastic opportunity to join one of our busy wholesale depots as a Warehouse Supervisor. Reporting to the Depot & Deputy General Manager, you'll lead by example, motivating and supporting your team to deliver exceptional operational standards, outstanding customer service and a safe, well-organised warehouse.

This is a hands-on leadership role where you'll spend your time on the warehouse floor, coaching your team, maintaining standards and ensuring the depot runs efficiently throughout the day.

• Leads from the Front
• Enjoys motivating and developing others to achieve their best.
• Sets the standard through their own work ethic and attitude.
• Builds trust through visibility, consistency and fairness.
• Works with Energy
  - Thrives in a fast-paced environment.
• Brings enthusiasm and a positive attitude every day.
• Takes pride in getting the job done right.
• Takes Ownership
  - Doesn't wait to be told what needs doing.
• Solves problems quickly and makes confident decisions.
• Holds themselves and others accountable for delivering high standards.
• Builds Great Teams
  - Supports, coaches and encourages colleagues to succeed.
• Creates a positive, respectful working environment.
• Communicates clearly and keeps the team informed throughout the day.
• Puts Customers First
  - Understands that every customer interaction matters.
• Leads by example in delivering friendly, professional service.
• Ensures the warehouse is always safe, clean and welcoming.
• Has an Eye for Detail
  - Notices the little things that make a big difference.
• Takes pride in stock presentation, housekeeping and safety standards.
• Ensures work is completed accurately and consistently.

Every day is different, but you'll play a key role in keeping the depot operating safely, efficiently and to the highest standards by:

• Leading and motivating a team of Warehouse Operatives throughout the day
• Planning and allocating work to maximise productivity.
• Monitoring performance and providing coaching and support where needed.
• Ensuring stock is received, replenished and merchandised to company standards.
• Maintaining excellent housekeeping and health & safety across your section.
• Ensuring pallets, equipment and warehouse areas remain organised and safe.
• Supporting customers and leading by example with excellent service.
• Carrying out regular quality and stock checks, reporting any issues promptly.
• Working closely with the management team to achieve daily operational targets.
• Supporting other areas of the depot whenever required.
• Leading by example with a hands-on approach, never asking your team to do something you wouldn't do yourself.

• 37.5 hours a week
• 5 days a week with weekend cover
• Customer facing, Warehouse based in Birmingham (Depots in Aston & Smethwick)
• Full time permanent position subject to a satisfactory completion of 4-month probationary period.