New Business Assistant

This is an excellent opportunity to join a growing and well-established business in Bishop’s Stortford. Working within a friendly and supportive team, you ll play a key role in supporting customers, suppliers, and internal departments to ensure new business opportunities are progressed efficiently. This role would suit an organised and customer-focused individual who enjoys building relationships, solving problems, and working in a fast-paced office environment.

As a New Business Assistant, your duties will include:

• Building and maintaining strong relationships with suppliers and customers
• Providing quotations and finance rates to suppliers
• Managing incoming enquiries via telephone and email
• Logging and updating customer information on internal systems
• Advising suppliers of credit decisions and next steps
• Chasing outstanding information and updates on business proposals
• Supporting the onboarding and setup of new customer accounts
• Generating reports and maintaining accurate records
• Liaising with multiple internal departments to ensure deals progress smoothly
• Resolving queries and delivering a high standard of customer service
• Supporting the wider sales operation and providing administrative assistance where required

• Previous experience within a customer service, administration, sales support, or account management role
• Excellent communication skills, both written and verbal
• Confident building relationships with customers and suppliers
• Good attention to detail and accuracy
• Strong IT skills, including experience using CRM or database systems
• Positive, enthusiastic, and customer-focused attitude

• £26,000 per annum
• Full training and ongoing support
• 20 days holiday plus bank holidays
• Contributory pension scheme
• Friendly and collaborative team environment
• Monday to Friday, 9:00am – 5:00pm with a 30-minute lunch break

INCORE