Medical Secretary​/Reception Support

Main duties of the job

• Undertaking a variety of secretarial and administrative duties, including typing referral letters and processing referrals via the NHS e-Referral Service.
• Processing applications for private medical reports, insurance claims and other private work, including requests for access to patient records.
• Summarising and read coding relevant information from patient clinical records and hospital correspondence.
• Dealing with telephone queries from patients, hospitals and external agencies.
• Liaising with secondary care providers and other healthcare organisations.
• Filing and general administrative duties.
• Providing reception support when required.

• Previous experience working as a Medical Secretary and Reception Support.
• NHS experience.
• Experience using the Systm One clinical system.
• Excellent communication and organisational skills.
• Ability to work accurately and efficiently under pressure.
• Ability to work both independently and as part of a team.
• Flexible approach to covering additional hours, annual leave and sickness absence when required.

• Monday: 8:00am – 6:30pm
• Tuesday: 8:00am – 6:30pm
• Thursday: 8:00am – 6:30pm
• Friday: 8:00am – 6:30pm

• £12.71 per hour
• 5.6 weeks annual leave inclusive of bank holidays

Pension:
Option to join NHS Pension scheme.

• Candidate must be able to work cohesively as part of a team and be capable of working in a fast paced and at times stressful environment. Positivity and a robust nature are a must! You will be required to cover additional hours re staff holidays and sickness sometimes at short notice, which may include a later finish. The ideal candidate must be confident, a quick learner, possess excellent communication and organisational skills, have a polite telephone manner along with the ability to deal with sensitive / confidential issues appropriately whilst remaining calm under pressure.
• Previous experience working in a medical environment
• Previous experience working in a GP practice
• Able to handle a fast paced environment
• Systm One Experience
• Access to an NHS Smartcard

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.