Receptionist, Administrative​/Clerical

Receptionist

Contract:
Part Time
- Perm

Hour: 25 hours per week

Shift: Alternate rolling week rota
- Weekdays

Pay: £12.71 per hour

Location:
Newland Avenue, Bishops Stortford, CM23 2UW

Quantum Care is a noforprofit organisation supporting over 2,000 older people across Hertfordshire, Bedfordshire and Essex. Our mission is simple: to help our residents live well, with dignity, comfort and joy. To do that, we need people who care as much as we do and
Make Every Day Matter.

We are seeking a Two Receptionists to join our Hotel Styled Boutique feel Care Home in Bishop's Stortford
, a contemporary luxury 78-bed residential home.
Elm View Care Home is positioned as a modern, purpose-built care home with a strong focus on high-end facilities, hotel-style living, and personalised care.

The role will be on a two week rolling rota:

• Receptionist 1:
  • Week 1 - Monday & Tuesday 9am - 6pm / Wednesday 9am - 1.30pm
  • Week 2 - Wednesday 1.30pm - pm /Thursday & Friday 9am - 6pm

• Receptionist 2:
  • Week 1 - Wednesday 1.30pm - pm /Thursday & Friday 9am - 6pm
  • Week 2 - Monday & Tuesday 9am - 6pm / Wednesday 9am - 1.30pm

As a
Receptionist
, you will be the welcoming face of our Home, providing a professional and friendly service to residents, visitors, colleagues and callers.

What You'll Bring

• Previous Experience as a Receptionist preferred
• Excellent Customer Service Skills
• Ability to lone work
• Excellent Verbal and Written Communication
• Confident in communicating face to face, via phone and email.

Your Day-to-Day Responsibilities

• Reception & telephone support — delivering a comprehensive front of house service to staff, visitors and callers.
• Managing deliveries — ensuring items reach the correct recipient and are not left unattended.
• Processing invoices — completing authorisation paperwork and passing it to the Home Manager.
• Maintaining reception areas — keeping the foyer and reception clean, tidy and welcoming.
• Organising the post room — ensuring the post room and stationery cupboard remain well ordered.
• Handling outgoing mail — preparing and bagging daily mail for collection.
• Monitoring stationery supplies — ordering stock as required.
• Supporting the Home Manager — undertaking additional duties aligned with your skills and competencies.
• Computer literacy is essential.

Why Join Quantum Care?

We value our teams and invest in their wellbeing, growth and success. In return for your dedication, you'll receive:

• Competitive salary with enhanced pay on weekends and Bank Holidays
• Clear career development pathways and recognition of milestones
• First class inhouse training from day one
• Free Employee Assistance Programme offering 24/7 support
• Company pension scheme (after 1 year of service)
• Free DBS check and uniform
• Access to retail discounts and exclusive offers
• A supportive, values driven workplace where your contribution truly matters

Terms and Conditions apply to all benefits

This is a fantastic opportunity to join a well established organisation offering rewarding work, a strong sense of purpose and real opportuniti