Business Support Administrator

Bishop's Stortford, United Kingdom | Posted on 11/05/2026

Scendea is an international product development, regulatory, and compliance consulting group delivering market-leading scientific expertise & regulatory solutions, to advance healthcare innovation worldwide.

Scendea’s expert team delivers strategic and operational support in the fields of Non-Clinical, CMC, Clinical, Regulatory and Compliance to successfully guide products from early development to marketing approval.

Scendea is seeking a Business Support Administrator to join our UK team in a 12-month fixed - term position . The role is full-time,Monday to Friday during standard officehours, and will be based at our Bishop’s Stortford office, with an anticipated start date of July/ August 2026. This position reports into the Business Support Manager.

The successful candidate will be a highly organised professional with experience in systems administration, strong multitasking abilities, and excellent attention to detail.

• Complete administrative and daily office tasks autonomously, including placing orders and bookings within budget (e.g. travel arrangements), preparingmeeting materials, reordering and restocking office consumables, and providing general administrative support to the wider team.
• Conduct regular inventory and audit checks of office procedures,including updating and maintaining accurate records, sometimes of aconfidential nature.
• Identify and support the development and implementation of Environmental, Social, and Governance (ESG) improvements within the office.
• Coordinate and maintainsoftware systems and processes to ensure accuracy, including extracting information from the Customer Relationship Management (CRM) System and Quality Management System (QMS) to support the Business Development and Marketing teams,as well as policy updates.
• Support recruitmentadministration, including induction and onboarding processes for new starters.
• Support Business Development team with travel coordination, event booking, meetinggeneration, and administrative tasks.
• Identify and support the development and implementation of efficient processes, tools, and reporting to continually improve operational effectiveness and promote excellence and productivity in daily tasks.
• Run reports to extractessential information for day-to-day operations and monitoring and escalating non-adherence to contractual agreements.
• Maintatin effective intra-office communication, including distributing internal communications tothe wider team.
• Act as the primary point of contact and lead communicator with externalsuppliers.

Skills and Experience

• Bachelor’s Degree (or equivalent)
• A minimum of one year’s experience in a similar role.
• Competent proficiency in Microsoft Office Suite(Outlook, Excel, and Word)
• Strong interpersonal and professional communication skills, both written and verbal.
• Adaptable, flexible and enthusiastic team member, able to work both independently and collaboratively.
• Ability to multi-task in a fast-paced environment
• Highly organised, proactive, and able to demonstrate initiative.
• Strong sense of integrity, with the abilityto manage sensitive and confidential information with discretion and professionalism.
• Exceptional attention to detail, with aservice-oriented attitude.
• Experience with Client Relationship Management (CRM) or HR systems would be advantageous.
• Annual performance related bonus.
• Life Assurance (4x Base Salary).
• 26 days holiday allowance, (pro-rata) plus additional days to celebrate birthday and work anniversary.
• Private healthcare.
• Achallenging and stimulating position for a dynamic and competent administrator,looking to contribute to a growing business.
• Coaching,mentoring and support for continuous learning and professional development within a highly recognised international team.