Technical Contract Manager

Are you a technically accomplished building services professional with a passion for driving excellence across engineering operations?

DMG Delta is looking for a Technical Contract Manager to join our Technical Support Team, playing a pivotal role in ensuring the highest standards of performance, compliance, and innovation across all services we provide.

This is an outstanding opportunity for a senior‑level engineer who thrives in a fast‑paced environment, enjoys mentoring others, and takes pride in delivering technically sound solutions for complex challenges.

DMG Delta is a leading provider of building services, supporting a wide range of commercial and residential sites. We take pride in delivering high‑quality, reliable services, and our engineering team is at the heart of this commitment.

• Out of hours call handling
  :
  
  On a rota basis (currently 1 week in
  4)
• Job Type
  :
  Full time, Permanent
• Location
  :
  Bishop’s Stortford Head Office
• Reporting to
  :
  Senior Technical Manager

Our People are the driving force behind our success, which is why we offer an industry‑leading package designed to support your career and personal well‑being,
including:

• Sick Pay: Generous sickness and accident insurance
• Life Assurance: 2x your annual salary
• Wellness: Access to a private GP and 24/7 confidential telephone counselling via our Employee Assistance Programme
• Reward & Recognition: Employee of the Month/Year, long service awards, and special recognition for going the extra mile
• Personal Development: Training Academy and mentorship opportunities
• On-site Perks: Parking, gym, spa, and fun company events
• Workplace Culture: Bring your dog to work day and casual dress

• Providing expert‑level technical guidance on HVAC systems, plant room equipment, and building services to engineers, clients, and internal stakeholders.
• Leading complex fault‑finding, root cause analysis, and resolution processes to drive first‑time fixes and system optimisation.
• Supporting small works design, specifications, and delivery with a focus on technical accuracy, compliance, and performance outcomes.
• Collaborating with project and operations teams to develop technically sound scopes of work, ensuring alignment with client expectations and regulations.
• Conducting detailed site audits and technical performance assessments, producing clear reports with recommendations and technical risk assessments.
• Ensuring all engineering activities adhere to health & safety legislation, technical regulations, and industry standards (e.g. SFG
  20, Building Safety Act).
• Maintaining and updating technical documentation, asset registers, and digital schematics to ensure engineering knowledge is current and accessible.
• Supporting technical training, toolbox talks, and mentorship to elevate the capability of the engineering and operations teams.
• Acting as subject matter expert in client meetings, presenting technical insights, energy efficiency upgrades, and plant lifecycle advice.
• Reviewing and approving contractor technical submissions, ensuring quality of workmanship and system integrity.
• Contributing to innovation and continuous improvement by identifying and integrating new technologies or methodologies that enhance service delivery.
• Participating in the out‑of‑hours technical support rota and acting as escalation point for high‑priority technical issues.
• Supporting the integration of technical systems and platforms (e.g. CAFM, IoT monitoring, energy management software) to enhance service intelligence.

We’re looking for someone who has:

Qualifications :

• Level 3 trade qualification in at least one discipline (minimum).

Experience
:

Contract management: 1 year (preferred)

• Health & Safety: 3 years (preferred)

Skills
:

• Expert knowledge of HVAC systems, plant room equipment, and building services
• Excellent organisational skills with the ability to manage multiple projects simultaneously.
• Experience overseeing contractual commitments and service quality.
• Proficiency in estimating software programmes and MS Office suite, particularly Excel.
• Level 3 (minimum) trade qualification in at least one M&E discipline

• Must be living and authorised to work in the UK.