Monitoring Engineer

Position: Performance and Monitoring Engineer
Location: Birchanger

Overview

Solus, part of the Aviva family, is growing our Technology capability and we're looking for a talented Performance and Monitoring Engineer to help us strengthen the stability, reliability and performance of our systems.

If you're passionate about monitoring, observability and using data to proactively improve service health, this is a great opportunity to make a real impact across a large, modern technology estate.

Responsibilities

You'll be our subject matter expert for monitoring and performance, responsible for designing, implementing and maintaining the tools and dashboards that give us real-time visibility of our infrastructure, applications and cloud services.

Your focus will include:
Owning and optimising platforms such as Logic Monitor, Azure Monitor, App Insights and Log Analytics
Building meaningful dashboards, alerts, telemetry pipelines and performance insights
Identifying risks, trends and early indicators to prevent incidents before they happen
Carrying out deep-dive investigations into performance issues and recommending improvements
Working with Platform, Operations, Security and Product teams to ensure systems are reliable, available and scalable
Automating responses and integrations to improve speed, accuracy and consistency
Supporting major changes, deployments and post-incident reviews with data-driven evidenceQualifications
Strong experience with monitoring and observability tools (Logic Monitor, Azure Monitor, App Insights, Log Analytics, Defender for Cloud)
Excellent understanding of cloud performance, IaaS/PaaS, networking fundamentals, API performance and capacity modelling
Skilled in dashboards, log queries (KQL), custom metrics and performance analysis
Ability to diagnose complex issues across infrastructure, networks, applications or databases
Confident scripting and automation skills (Power Shell, Azure Automation, Graph API)
Clear communicator who can simplify technical detail for both technical and non-technical teams

Desirable qualifications
Microsoft certifications (AZ-900, AZ-104, AZ-305, AZ-500) or similar

Experience with Logic Monitor admin, Grafana or other observability tools
Familiarity with SRE concepts (SLIs, SLOs, error budgets)
Understanding of ITIL processes

Who are Solus?

Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating.  With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair.

Why Join Solus?

We have so much to offer when it comes to being a Solus colleague:
Competitive salary based on location, skills, experience, and qualifications.
Bonus opportunity tied to your performance and the overall success of Solus.
Company pension scheme with employer contributions.
33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days.
Save money with up to 40% discount on Aviva products and other retailer discounts.
Share in Aviva's success through the Aviva Save As You Earn scheme.
Supportive policies including parental and carer's leave.
Wellbeing focus with tools like Group Income Protection and 24/7 GP access.

At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need.

We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know.

Ready to join us? Apply online today, and our team will be in touch within 14 days