Workshop Controller

We are currently recruiting for a Workshop Controller to join our client's reputable dealership in Bishop's Stortford, Essex. This position offers a strategic managerial opportunity for an experienced professional to oversee workshop operations, lead a team of technicians, and deliver exceptional service standards. Our client is committed to supporting career progression within a well-established organisation with a strong local presence.

• Competitive basic salary of £36,000 per annum
• Uncapped earning potential with an OTE of £43,000+
• Working Monday to Friday, 8am to 6pm
• One in four Saturdays, 8am to 2pm, providing work-life balance
• Supportive team environment with excellent career development prospects
• Stable employment within a reputable and growing company
• Opportunity to lead a skilled team and improve workshop efficiency

• Managing and supervising a team of eight technicians to ensure efficient workflow
• Allocating job cards and prioritising tasks according to customer deadlines
• Monitoring workshop productivity and implementing process improvements
• Ensuring high standards of quality control and customer satisfaction as a Workshop Controller
• Maintaining effective communication between service advisors, technicians, and customers
• Ensuring compliance with health and safety regulations within the workshop
• Organising daily workshop operations and supporting team development

• Proven experience as a Workshop Controller or in a similar supervisory role within the automotive industry
• Strong leadership and organisational skills
• Excellent understanding of automotive repair processes and workshop management
• Ability to work efficiently under pressure while managing multiple tasks
• Positive attitude with a focus on delivering exceptional customer service
• Full UK driving licence