Customer Sales Support; CSS Seller

iHeart

Media Markets

Current employees and contingent workers  to apply and search by the Job Posting Title.

The audio revolution is here - and iHeart is leading it! iHeart

Media,
the number one audio company in America
, reaches 90% of Americans every month – a monthly audience that is twice the size of any other audio company
, almost three times the size of the largest TV network, and almost four times the size of the largest ad‑supported music streaming service. We were just recognized as one of the Top Media Sales Organizations by The Myers Report.

• More #1 rated markets than the next two largest radio companies combined.
• We’re the largest podcast publisher
  , with more monthly downloads than the second- and third-largest podcast publishers combined. Podcasting today has more monthly users than streaming music services or Netflix.
• iHeart is the home of many of the country’s most popular and trusted on-air personalities and podcast influencers
  , who build important connections with hundreds of communities across America.
• We create and produce some of the most popular and well-known branded live music events in America, including the iHeart
  
  Radio Music Festival, the iHeart
  
  Radio Music Awards, the iHeart
  
  Country Festival, iHeart
  
  Radio Fiesta Latina, and the iHeart
  
  Radio Jingle Ball Tour.
• iHeart
  
  Radio is the #1 streaming radio digital service in America.
• Our social media footprint is 7 times larger than the next largest audio service.
• We have the only complete audio ad technology stack in the industry
  , covering on demand, broadcast radio, digital streaming radio, and podcasting. This enables us to bring data, targeting, and attribution to all forms of audio at an unparalleled scale.

Because we reach almost every community in America, we’re committed to programming that reflects the diversity of the audiences we serve. Our company values collaboration, curiosity, welcoming dissent, accepting mistakes in the pursuit of new ideas, and respect for everyone.

At iHeart

Media we are dedicated to building a diverse, inclusive, and authentic workplace and are looking for teammates passionate about what we do. If you’re excited about this role but don’t feel your experience aligns perfectly with the job description, we encourage you to apply anyway.

Manage low-revenue accounts and outbound prospecting, ensuring small accounts receive dedicated service while driving incremental revenue through upselling.

• Serve as primary contact for transitioned accounts.
• Maintain accurate SFDC records (notes, calls, activity).
• Ensure smooth onboarding with introduction email and follow-up.

• Upsell products/services to existing accounts.
• Execute outbound prospecting for new small‑business opportunities.
• Track and report performance against goals.

• Handle transactional tasks (billing, copywriting, A/R, recaps, PPTs).
• Collaborate with internal teams for campaign execution.

• Follow transition rules and maintain transparency for local AEs.

• 1‑2 years of sales or customer service experience preferred.
• Strong communication and organizational skills.
• Familiarity with CRM tools (SFDC) and digital advertising products.

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Bismarck, ND: 3500 East Rosser Avenue, 58501

Regular

Full time

Hourly

• Employer-sponsored medical, dental and vision with a variety of coverage options.
• Company provided and supplemental life insurance.
• Paid vacation and sick time.
• Paid company holidays, including a floating holiday that enables employees to celebrate the holiday of their choosing.
• A Spirit day to encourage and allow employees to more easily volunteer in their community.
• A 401K plan.
• Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving.
• A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!

We are accepting applications for this role on an ongoing basis.

We are an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

Non‑Compete will be required for certain positions and as allowed by law.

Our organization participates in E-Verify. Learn about E-Verify.