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HelpDesk/Support Customer Service Rep

Seasonal CS Supervisor: Lead Support & SLA Expert

Job in Bismarck, Burleigh County, North Dakota, 58502, USA
Listing for: ASM Research, An Accenture Federal Services Company
Seasonal/Temporary position
Listed on 2026-01-03
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 62200 - 84000 USD Yearly USD 62200.00 84000.00 YEAR
Job Description & How to Apply Below
A leading federal services company is seeking a Customer Support Services Supervisor in Bismarck, ND. The role involves supervising staff, ensuring adherence to Service Level Agreements, and supporting customer engagement strategies. Ideal candidates will have a Bachelor's degree along with 4-6 years of customer service experience and demonstrated leadership skills. This position requires excellent communication abilities and a strong customer service orientation.

Compensation for this role ranges from $62,200 to $84,000, based on various factors.
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