Senior Customer Success Lead – Drive Long-Term Impact
Listed on 2026-10-18
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, Account Manager
Rocket Software is seeking a Senior Customer Success Manager to own customer interactions, drive resolution, and ensure long-term success. The role requires mentoring teammates and coordinating with Sales, Marketing, and Support to meet client needs.
The ideal candidate has 6 years in customer support or engagement, a Bachelor's degree preferred, and strong knowledge of Rocket's products. Gainsight experience is a plus with competitive USA compensation and benefits.
This role, Senior Customer Success Lead – Drive Long-Term Impact at Rocket Software, could be your next career step.
This opportunity is part of our work in Sales.
The advertised compensation is 83..
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Senior Customer Success Lead – Drive Long-Term Impact role in the description above.
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