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Senior Engineering Manager, AI-Powered CX Platforms

Job in Bismarck, Burleigh County, North Dakota, 58502, USA
Listing for: Coinbase
Full Time position
Listed on 2026-01-03
Job specializations:
  • Engineering
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading cryptocurrency exchange is seeking a Senior Engineering Manager to lead their Customer Engagement & Experience Platforms team. The successful candidate will oversee the development of AI-powered customer support solutions and manage a distributed team of engineers. Ideal candidates should possess extensive software engineering experience and a strong technical foundation in AWS, Golang, and React. This role includes responsibilities for improving customer satisfaction through technology and automation.
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Position Requirements
10+ Years work experience
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