Sales Director

WHY DIAMOND GAME?

When you work at Diamond Game you are part of a diverse, forward thinking, technology focused gaming organization. Diamond Game employees work alongside one another as part of an engaged team, making contributions at all levels to ensure the highest quality and standards.

As a Diamond Game employee, you are afforded growth opportunities, career mentoring and valuable work experience. Diamond Game appreciates and encourages growth within the organization, knowing it's our talent that keeps us moving forward.

Career development, a robust benefit package, work-life balance and an inclusive culture are all part of a complete and rewarding employee experience at Diamond Game.

Diamond Game designs, produces, and services electronic pull-tab games, gaming systems, and tickets for charitable gaming and lottery markets. Established in 1994, Diamond Game is proud to be a subsidiary of Pollard Banknote Limited and a sister company of Pollard Games, Inc DBA American Games and International Gamco.

Our mission is to develop and provide innovative gaming solutions to charitable gaming and lottery markets while providing players with thrilling gaming experiences. We always put customers first by providing consistent service and unique products that outperform our competitors. We foster a work environment for employees that encourages teamwork, imagination and continuous improvement. We are proud that our products positively impact many charitable communities across North America.

Our Core Values are:
Collaboration;
Innovation;
Integrity;
Growth; and Have Fun!

The Sales Director is a key driver of Diamond Game's growth, responsible for developing and executing sales strategies that meet revenue and product deployment objectives across designated regions. This role combines strategic planning with hands‑on field engagement, including frequent travel to multiple markets (VA, OH, , AK, ON, and others), with an initial focus on establishing North Dakota as the top priority during the first 3‑6 months of employment.

The Sales Director strengthens Diamond Game's market position through direct customer engagement, relationship‑building with distributors and operators, and active support of marketing and product initiatives. The role provides critical feedback to game development, evaluates promotional programs, and participates in industry events to expand visibility and drive adoption of DG's products. Success in this position requires a high‑performing sales leader who can cultivate strong partnerships, anticipate customer needs, guide internal teams, and translate market insights into actionable strategies.

By blending strategic oversight with active fieldwork, the Sales Director ensures the consistent delivery of revenue targets and long‑term market growth.

• Develop and execute regional sales strategies to achieve or exceed revenue, deployment, and market‑share targets – with an initial focus on the ND market.
• Conduct effective sales presentations and product demonstrations showcasing DG cabinets, games, and associated products.
• Build and maintain relationships with key stakeholders (distributors, operators, site owners, charity managers, regulators, etc.) to secure opportunities and long‑term partnerships.
• Lead contract negotiations, pricing discussions, and commercial terms to support market profitability.
• Monitor industry trends, competitor behavior, and customer feedback to refine sales approaches and identify new growth opportunities.
• Create territory plans, visit schedules, and pipeline strategies that prioritize high‑impact customers and markets.
• Serve as a trusted advisor to market stakeholders, helping them optimize product performance and revenue outcomes.

• Ensure exceptional customer satisfaction through proactive communication, timely issue resolution, and strong relationship management.
• Identify at‑risk sites and recommend game conversions, product adjustments, promotions, or operational enhancements to maximize performance.
• Coordinate product installations, customer onboarding,…