Personal Banking Supervisor Gate Bank

Join the Gate City Bank Team at Mayville!

Are you ready to make a difference in the financial lives of others while growing your career? At Gate City Bank, we’re looking for enthusiastic and customer-focused professionals to join our dynamic team. Here, we don’t just offer jobs—we offer a chance to thrive.

Competitive Pay.

• Medical, dental, and vision insurance options.
• 401(k) with dollar for dollar match up to 6%.
• Paid Time Off and wellness benefits.
• Additional compensation opportunities, including quarterly incentives.
• All other benefits can be located atgatecity.bank/careers.
• Location:
  
  On-site at our Mayville Office in Mayville, ND.

Monday – Friday:7:45 AM – 4:15 PM.
No expectation to work Saturdays or Bank Holidays!

• Directly supervise savings employees in the office by providing coaching, motivation, and recognition.
• Assist the office leadership with goal setting to achieve Bank goals.
• Provide input at savings meetings and shares ideas in developing and maintaining savings products and services.
• Conduct regular staff meetings, assuring that staff is engaged.
• Answer customer inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations, and consumer privacy policies.
• Open various new accounts, process necessary information, and educate the customers as to services/products available.
• Interview lending customers to obtain financial history. Analyze information and sell customers on the products and services that best meet their needs.
• Prepare personal loan applications completely, accurately, and in accordance with Federal guidelines and the Bank’s policies and procedures.
• Consistently inform and sell customers on credit life and disability insurance and GAP insurance.
• Use every customer contact as an opportunity to advise customer about additional services or programs that may benefit them.

• Provide overall direction, coordination, and evaluation of Personal Banking. Carry out supervisory responsibilities in accordance with the Bank’s policies, procedures, and applicable laws and regulations.
• Leverage the strengths of the team members, help clarify roles and responsibilities, and develop and implement training and development in order to maximize and reach optimal individual and Bank goals.
• Interview, hire, and train team members; plan, assign, and direct work; give real-time feedback to team members; recognize, reward, and discipline team members; address complaints; and resolve problems.
• Ensure team members are kept current on issues affecting job-related duties, responsibilities, and trends on a consistent basis.

• Associates degree in Business, Finance, Accounting, or related field desired.
• 2-5 years of related experience; or equivalent combination of education and experience.
• Strong oral and written communication skills.
• Interpret and use data for decision making.

We’re more than a bank—we’re a community dedicated to making a meaningful impact. Our mission is to create a “Better Way of Life” for our customers, communities, and team members. Here, you’ll find a supportive environment where your contributions are valued, and your career can flourish.

EOE/including Disability/Vets

Member FDIC