Public Safety Telecommunicator Emergency Dispatcher

Position: Public Safety Telecommunicator / Emergency Dispatcher

Position #: 2 positions (506-5628 & 506-28969)

Job  #: 3033853

Department: Office of the Adjutant General – State Emergency Communication Center

Location: Fraine Barracks, Bismarck, ND

Starting Salary: $4,436/month – $52,323/annual (DOE) Position is eligible for a $4,000 hiring bonus

Status: Regular, Full-Time

Applications Accepted Through: 11:59 p.m. on July 29, 2025

At State Radio, we stand by our mission to provide around-the-clock 911 emergency dispatch services that deploy federal, state, and local first responders to protect lives and property. We are looking for a candidate who identifies with this mission and has a passion for serving the citizens in our great state as a Public Safety Telecommunicator / Emergency Dispatcher.

As a North Dakota State Agency, the Office of the Adjutant General (OTAG) is committed to providing team members with a strong and competitive total rewards package to support you, your health and your family. OTAG offers rewarding and impactful work opportunities, a full range of employee benefits including a fully paid family health insurance plan, generous retirement plan, paid time-off, career growth, flexible work schedules, infant-friendly policies, and much more!

Please use our calculator to see the value of our total rewards package.

Are you looking for a new, challenging and rewarding career that allows you to save lives and help the citizens of North Dakota during emergency situations?

As our Public Safety Telecommunicator / Emergency Dispatcher, you will be the first line of emergency response by answering incoming 911 and 1-800 state emergency incoming calls for the designated areas throughout the State of North Dakota. Duties include receiving emergency and non-emergency calls from the public, quickly assessing the situation, determining the appropriate response, and dispatching emergency services such as law enforcement, fire department units, or medical response teams while maintaining a calm and professional demeanor under often stressful conditions.

You will work rotating shifts based on a 16-week cycle where each team member works four (4) 12-hour shifts and then has four (4) days off. Each four-day shift will alternate between days and nights, which provides ample time adjustment between day and night shifts. (Some employees have compared this to getting an annual salary for working six months of the year.)

Applicants must be legally authorized to work in the United States. OTAG will not provide sponsorship.

Applicants with felony convictions will not be considered due to the nature of this position.

Applicants must pass an extensive background check, drug screen, and hearing test upon being provided a conditional offer of employment.

Team members must live within 30 minutes of the work location.

Requires one of the following:

• Two (2) years of college coursework in criminal justice, psychology, counseling, nursing, or other closely related field.
• One (1) year work experience as a public safety telecommunicator / 911 dispatcher, paramedic / EMT, firefighter, law enforcement officer, correctional officer, or other emergency communications dispatch or switchboard experience.
• Two (2) years work experience performing office support, clerical, secretarial, or customer service duties that involved multi-tasking and communicating with the public.

Applicants must be able to type a minimum of 40 words per minute and are required to obtain certification by the National Crime Information Center (NCIC), Cardio-Pulmonary Resuscitation (CPR), and Emergency Medical Dispatcher (EMD) within six (6) months of employment.

Successful completion of the…