Patient Access Representative | OBGYN

Patient Access Representative | OBGYN | 40hrs/week

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Careers With Purpose

Sanford Health is one of the largest and fastest‑growing not‑for‑profit health systems in the United States. We offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to health and healing across our broad footprint.

Facility: 7th & Rosser Clinic
Location: Bismarck, ND
Address: 414 N 7th St, Bismarck, ND 58501, USA
Shift: 8 Hours - Day Shifts
Job Schedule: Full time
Weekly

Hours:

40.00
Starting Rate: $16.25 - $23.00

Front facing position with Sanford OBGYN, creating a positive and welcoming environment through professionalism, a positive attitude, and great communication.

Join our Sanford Patient Access Family and Grow the Good! As a Patient Access Representative, your primary responsibility is to provide extraordinary customer service to patients with every interaction. Being the first point of contact, you will create a welcoming and safe environment, either on the phone or in the clinic. Apply today to learn more about opportunities to grow your career at Sanford.

• Greet patients & verify demographics
• Creating, scanning, & routing documents or electronic forms
• Inform patients about the document and capture signatures on necessary paperwork
• Establish and assign financial responsibility and assist with arrangements while adhering to appropriate policies and procedures
• Collect co‑payments, pre‑payments, and payments on account balances
• May work through the registration work queue to address and resolve registration errors or denied insurance claims

• Work with nursing team & providers to coordinate & schedule appointments to meet patient needs, coordinate provider schedule
• Obtain and coordinate referrals & conduct pre‑authorization
• Arrange interpreter services
• Check patients in/out
• Operate multi‑line phone
• May resolve work queue issues, manage recall and waitlists, & serve as switchboard operator calling codes and paging providers

• Preparation & coordination of charts
• Organize supporting provider documents
• Initiation & collaboration of patient financial assistance
• Track patient visits & health information management on patient accounts
• Compile, distribute, administer & score assessments
• Coordination of Telemed appointments
• Reminder calls for appointments
• Hospital admission
• Office duties, such as make copies or send faxes

High school diploma or equivalent preferred. Post‑secondary education helpful. One year of work experience, preferably in a medical office setting, is required. Medical terminology helpful; customer service skills essential. Six months' customer service experience desired. May require BLS for certain locations and/or settings.

Sanford Health offers an attractive benefits package for qualifying full‑time and part‑time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time‑off package to maintain a healthy home‑work balance. For more information about Total Rewards, visit

Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call or send an email to talent.

Sanford Health has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre‑employment background screening as a condition of employment.

Req Number: R-0244885
Job Function: Revenue Cycle