Business Analyst

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Summary Of Work
This position is both hands‑on and strategic, requiring direct involvement in requirements gathering, data analysis, dashboard and report development, and system or process discovery. You will work closely with executive leadership, program managers, end users, and IT teams—translating business needs into data solutions, supporting business process improvements, and guiding the effective use of data across a diverse statewide organization.

Duties and Tasks

• Lead and support agency-wide data initiatives to improve data quality, accessibility, and consistency.
• Conduct business analysis activities, including requirements gathering, workflow documentation, process mapping, and stakeholder facilitation.
• Facilitate cross-functional sessions to clarify business needs and identify opportunities to strengthen data processes.
• Help develop and implement data governance standards, definitions, and quality practices.
• Analyze and document current-state workflows, identify gaps, and support system or data improvements.
• Build, test, and refine dashboards, datasets, and reports in collaboration with end users.
• Maintain and enhance analytical tools, reporting systems, and data models for operations, leadership decisions, public reporting, and compliance requests.
• Perform data analysis to identify trends, risks, and opportunities for improvement.
• Translate complex multisystem data into clear, actionable insights for diverse stakeholders.
• Monitor data accuracy and consistency across programs and help resolve quality issues.
• Lead or support projects requiring strong analysis, documentation, and communication.
• Work with program and technology teams to diagnose and resolve data/reporting issues.
• Support training, communication, and change management to improve effective data use.
• Contribute to agency-wide process improvement through data-informed recommendations.

Minimum Qualifications

• Bachelor’s degree in data science, statistics, business analytics, information systems, criminal justice analytics, public administration, business administration, project management, or a closely related field.
• At least three (3) years of hands‑on work experience in data analysis, business analysis, reporting, or related analytical work.
• Five (5) or more years of relevant experience preferred, with experience using analytical and reporting tools such as Power BI, Excel, SQL or similar BI platforms.

About Team ND
More than 7,500 talented, hard‑working people across 63 agencies have come together as Team North Dakota. At Team ND, we are driven to succeed through gratitude, humility, curiosity, and courage. Our purpose is to empower people, improve lives, and inspire success.

Total Rewards
The State of North Dakota is committed to providing team members with a strong and competitive rewards package that supports you, your health, and your family.

Application Procedures
All applications for open DOCR positions must be made via the Careers site. Paper submissions will not be accepted. Application materials must be received by 11:59 PM on the closing date listed above. Attach or upload the following documents:

• Cover Letter
• Resume
• Transcripts

Applicants who are residents of ND and eligible to claim veteran’s preference must upload a DD‑214. Disabled veteran’s preference claims must include a current statement of disabled status from the Veteran’s Affairs Office.

Contact Brian Miller, 701‑934‑1467, brianlmiller or TTY 800‑366‑6888 for more information or assistance in the application or interview process.

Equal Employment Opportunity
The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.
As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. Sect. 23‑12‑10.

Mid‑Senior level

Full‑time

Analyst