Senior Service Desk Analyst — Multi-Channel
Listed on 2026-10-09
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IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
ASM Research, An Accenture Federal Services Company, seeks a seasoned Customer Support Specialist to support inbound/outbound calls, email, and web chat. You will log cases, research issues, and collaborate with teammates to improve processes while maintaining SLA adherence.
The role requires 5-8 years in customer service (or related PR), an Associate's degree (or equivalent), and strong communication, problem-solving, and attention to detail in a fast-paced environment.
Are you ready to take on the Senior Service Desk Analyst — Multi-Channel Support role at ASM Research, An Accenture Federal Services Company?
The following opportunity is for a Senior Service Desk Analyst — Multi-Channel Support with ASM Research, An Accenture Federal Services Company.
Our team is growing, and we are hiring a Senior Service Desk Analyst — Multi-Channel Support in Bismarck, ND, United States.
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