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IT Help Desk Specialist - First-Line Support

Job in Bismarck, Burleigh County, North Dakota, 58502, USA
Listing for: MDU Resources Group
Full Time position
Listed on 2026-11-06
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support, Desktop Support
Salary/Wage Range or Industry Benchmark: 35000 - 43000 USD Yearly USD 35000.00 43000.00 YEAR
Job Description & How to Apply Below

MDU Resources Group is seeking a Help Desk Technician to deliver first-level support for personal computer hardware, software, and standard desktop applications across the enterprise. You will build trusted relationships with customers by educating them about available programs and services.

Responsibilities include handling calls and chats, diagnosing and resolving issues, and escalating to Level 2 when needed while maintaining ownership of incidents.

Are you ready to take on the IT Help Desk Specialist
- First-Line Support role at MDU Resources Group?

We invite applications for the IT Help Desk Specialist
- First-Line Support position located in Bismarck, ND, United States.

The following opportunity is for a IT Help Desk Specialist
- First-Line Support with MDU Resources Group.

Our organisation is growing, and we are hiring a IT Help Desk Specialist
- First-Line Support in Bismarck, ND, United States.

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