Entry Level Fitness Trainer

Job Title:

Trainer

Reports to:

Club Manager

Status:
Full Time / Non‑Supervisor / Non‑Exempt

Responsible for running the Planet Fitness group fitness program (PE@PF). This includes assisting new members in achieving their fitness goals by designing simple workout programs and instructing them on proper equipment use.

• Conduct and run the Planet Fitness PE@PF program, including creating and following the schedule.
• Consult with members regarding their fitness goals and instruct them on how to use equipment properly and safely.
• Develop creative and unique ways to promote PE@PF class sign‑ups.
• Create bi‑weekly updates consisting of a variety of exercises.
• Meet class requirements based on club size and member traffic.
• Assist in front desk related activities:
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • Check members into the system.
  • Process new member sign‑ups.
  • Take potential members on tours.
  • Change/update member account information.
• Respond to member questions and concerns in a timely and professional manner and elevate to Team Lead, MIT or Club Manager as needed.
• Help maintain the neatness/cleanliness and overall appearance of the club.

• Honesty and good work ethic.
• Strong communication and organizational skills.
• A passion for fitness and health.
• Punctuality and reliability.
• Exceptional customer service skills; able to interact in a positive and professional way with members and co‑workers, exceeding expectations.
• Strong listening and empathy skills, ability to problem‑solve.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.
• Completed fitness trainer certification.

• Standing and walking at least 75% of the shift.
• Talking in person or on the phone at least 75% of the shift.
• Must be able to lift up to 50 lbs less than 30% of the time.

• Employee discounts.
• Flexible schedule.
• Free uniforms.
• Training & development.
• Dollars for Scholars Program.
• Employee Appreciation Program.
• Free membership for self and one family member or friend.
• Team Member Support Team.
• Health, dental and vision insurance.
• Critical illness insurance.
• Short‑term disability insurance.
• Accident insurance.
• Voluntary life insurance.
• Pet insurance.
• HSA.
• Advancement opportunities.