Receptionist, Administrative​/Clerical

Join the Receptionist role at H&R Block
.

We believe in the power of people helping people and inspire confidence in our clients, associates, and communities worldwide.

At H&R Block, we are committed to continuous improvement and a long‑term strategy of innovation, client experience, and sustainable growth known as Block Next.

As a client service professional/receptionist you will meet clients in person, on the phone, or virtually, schedule appointments, and build strong client relationships.

• Answer phones and greet clients in a personalized, friendly, inviting manner.
• Match clients with the best‑suited tax professional for their needs.
• Schedule clients per their preferences.
• Ensure all client needs are met during service.
• Maintain office cleanliness and resource organization.
• Perform other duties as assigned.

• High school diploma or equivalent.
• Flexible schedule and ability to work in multiple locations.
• Sales/marketing experience (optional).
• Experience in a fast‑paced environment.
• Previous customer service experience.
• Ability to multi‑task and strong organizational/time‑management skills.
• Computer proficiency, including Microsoft Office.

• Employee Assistance Program with Health Advocate.
• Well‑being program, Better You.
• Neurodiversity and caregiver support.
• Various discounts on everyday items and services.
• Medical coverage, 401(k) retirement savings plan and employee stock purchase plan (eligible to meet requirements).

We are a connected culture where trust, care, and collaboration are foundational. Our team is diverse and inclusive, and we celebrate authenticity.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race, color, ethnicity, or national origin, age, disability, religion, sexual orientation, gender identity, expression, or veteran status.