Continuous Process Improvement Advisor

Current Saint Francis Employees
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Full Time Days This  is a fully onsite position. Remote and hybrid work arrangements are not available, and candidates must be able to work on-site during all scheduled work hours.

Schedule:

Monday
- Friday | 8:00am - 4:30pm

Job Summary:

The Continuous Process Improvement Advisor serves as a coach, educator, and subject matter expert to internal leaders at all levels of the organization regarding process transformation. This role improves and maintains compliant business processes and projects, strategies, and tools to deliver productivity, reduce waste, and increase efficiency throughout the health system.

Minimum Education:

Bachelor’s degree in Business Administration, Health Sciences, Healthcare Administration, Industrial Engineering, Nursing, Operations Management, or related field. Master’s degree, preferred.

Licensure, Registration and/or Certification:
Lean Six Sigma Green Belt. Lean Six Sigma Black Belt, Project Management Professional (PMP), or Certified Professional in Healthcare Quality (CPHQ), preferred.

Work Experience:

Minimum 3 years of experience in process improvement, quality management, or healthcare operations. 3 years of experience as a clinical professional within a healthcare environment, preferred.

Knowledge, Skills, and Abilities:
Proficiency within Microsoft 365, with advanced skills in Excel, PowerPoint, and Visio. Advanced knowledge of Lean Six Sigma, DMAIC, DMADV tools and methodologies. Effective written, verbal, presentation, and interpersonal communication skills. Ability to solve complex problems using critical thinking, systems thinking, design thinking, and statistical data analytic skills. Ability to lead project teams of various sizes and see them through to completion.

Ability to work independently and collaboratively in a fast-paced environment, managing multiple priorities with competing hard deadlines. Demonstrated ability to navigate professional ambiguity, showcasing adaptability and effectiveness in environments where clear parameters may be lacking.

Essential Functions and Responsibilities :
Applies data-driven improvement systems such as Define–Measure–Analyze–Improve-Control (DMAIC), Define–Measure–Analyze–Design-Validate (DMADV), and other process improvement tools and methodologies to address identified opportunities. Monitors project outcomes post-implementation to sustain gains, developing control plans and periodic audits. Collects, analyzes, and interprets confidential data to identify improvement opportunities in clinical systems and presents findings to appropriate audiences. Leverages clinical insights to identify inefficiencies, improve patient safety, and streamline care delivery.

Develops clear and concise problem statements with the aim of providing comprehensive guidance for process improvement initiatives. Quantifies impact of projects on financials, productivity, customer experience, quality, risk, and compliance. Tracks key performance indicators to measure project impact and sustainability. Establishes and effectively maintains communications with all stakeholders regarding all relevant components such as resource allocation, risk, schedules, expectations, and ongoing updates to maintain project alignment.

Designs and supports implementation of infrastructure and systems to enable care providers to operate with maximum efficiency, effectiveness, and patient-centricity. Collaborates with cross-functional teams, analyzes data, and implements evidence-based practices to achieve measurable improvements. Provides coaching, education, and mentoring on performance improvement methods, data collection and analysis methods, project management and change management techniques to…