Associate Account Executive

Description

Note:
This position is one involving safety-sensitive job duties under Bixby Telephone Company's Alcohol & Drug-Free Workplace Policy

The Associate Account Executive is an entry-level business sales position focused on developing new business opportunities for BTC Broadband. This position is responsible for actively prospecting for new customers, building relationships, identifying business needs, and developing qualified sales opportunities.

The Associate Account Executive will have a strong focus on identifying Managed IT/MSP opportunities, including opportunities in areas where BTC Broadband may not currently offer, or be able to provide, broadband service. Qualified opportunities will be developed in partnership with the Account Executive and Senior Account Executive.

The ideal candidate is proactive, self-motivated, confident, comfortable meeting new people, and enjoys developing relationships and pursuing new business. This position requires the ability to work independently in the field while collaborating with Sales, Account Relations, Managed Services, and Marketing teams.

A. Identify, research, and prospect for new business customers through in-person cold calling, telephone cold calling, door-to-door prospecting, networking, referrals, business research, and other outbound sales activities.

B. Prospect for and develop new Managed IT/MSP opportunities, including opportunities with businesses in areas where BTC Broadband may not currently offer, or be able to provide, broadband service.

C. Identify businesses that may have a need for Managed IT, cybersecurity, cloud, networking, telecommunications, business internet, hosted voice, and related technology solutions.

D. Initiate conversations with business owners, executives, IT decision-makers, office managers, and other key contacts to identify needs, conduct initial discovery, qualify opportunities, and determine potential services and timing.

E. Generate qualified sales opportunities and appointments, then transition those opportunities to the Account Executive or Senior Account Executive for further discovery, solution development, proposal, negotiation, and closing. The Associate Account Executive may remain involved in the opportunity as appropriate.

F. Accurately document prospecting activity, customer conversations, contacts, opportunities, and follow-up activities in Hub Spot and other company systems.

G. Maintain an organized prospect and target-account list and consistently follow up with prospective customers.

H. Participate in customer meetings, ride‑a‑longs, MSP consultations, product training, and other sales activities to develop business sales knowledge and skills.

I. Develop a working knowledge of BTC Broadband's business products and services, including business internet, fiber, hosted voice, telecommunications, Managed IT, cybersecurity, cloud, networking, and related technology solutions.

J. Work closely with Sales Management, Account Relations, Managed Services, and Marketing teams to support the development of qualified business opportunities.

K. Represent BTC Broadband professionally and positively when interacting with prospective and existing customers.

L. Perform other related duties as assigned by management.

A. Bachelor's degree preferred; one year plus relevant experience may be considered in place of a degree.

B. Previous sales, customer service, business development, or telecommunications experience is preferred, but not required. Entry‑level candidates with confidence, a strong work ethic, positive attitude, and willingness to learn are encouraged to apply.

C. Ability to communicate effectively, build relationships, and interact…