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Field Dispatch & Customer Support Specialist

Job in Blackburn, Lancashire, BB1, England, UK
Listing for: Chubb Fire & Security Ltd.
Full Time position
Listed on 2026-05-11
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Bilingual
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Chubb Fire & Security Ltd. is looking for a Field Support Advisor to join their Customer Excellence Team in Blackburn. In this role, you'll coordinate Engineer visits, respond to customer inquiries, and ensure timely dispatch to meet service level agreements. The position requires strong communication skills, IT literacy, and the ability to multitask. Full training is provided, and a range of benefits including 25 days holiday, free onsite parking, and a company pension scheme are offered.
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