FE Student Pastoral Support and Engagement Officer

Role Overview

The College is looking to appoint a dynamic, flexible and pro‑active individual responsible for student pastoral support needs and providing effective interventions for students that disengage with their studies.

The focus of this role is to support positive student engagement (both young people and adults) and to identify and resolve barriers to positive attendance, retention and achievement.

As a key member of the Student Support and Experience Team, you will take responsibility for providing timely interventions and support teaching and support colleagues to effectively safeguard students and determine strategies to address pastoral and engagement issues, including maximising external agency support and outreach services.

You will champion pastoral themes and provide an engaging prevention and 'early help' offer as part of a centralised Pastoral Hub.

• Support positive student engagement and address barriers to attendance, retention, and achievement.
• Provide timely interventions for disengaged students.
• Support teachers and support colleagues in safeguarding students.
• Determine strategies to address pastoral and engagement issues, including leveraging external agencies and outreach services.
• Champion pastoral themes and deliver a centralised early‑help prevention offer.

• Excellent initiative, strong communication skills and ability to build effective relationships with a wide range of backgrounds.
• Experience working with hard‑to‑engage individuals, understanding challenges and barriers to learning.
• Extensive experience working with vulnerable adults and proven ability to motivate and encourage positive engagement.
• Confidence in developing robust engagement and participation plans, using data to monitor progress, evaluate impact, and inform interventions.