Integrated Neighborhood Team Clinical Coordinator

The post holder will be a key member of the Integrated Neighbourhood Teams (INT) and be responsible for the smooth operation of co-ordinating regular multi-disciplinary team meetings, and support the integration of health, social care and community-based services in Blackburn with Darwen. The post holder will be the link between primary care, voluntary sector, social care and community health provider services.

The post holder will be expected to work from multiple co-location sites in Pennine Lancashire. You will adopt a case management approach to promote the benefits of co-ordinated, health, social and community care for patients. This will be facilitated through the organisation and planning of regular multi-disciplinary team meetings. You will need to be appropriately trained to undertake the comprehensive planning and delivery of health, social care and community services, to support advise and facilitate INT members and colleagues to deliver quality patient centred care to support the best outcomes for our patients.

Car driver with access to a vehicle is essential for this role., 1. Chair and facilitate the regular INT multi-disciplinary discussions. To document and record the outcomes of the meetings and provide high-quality activity reporting using appropriate systems and processes. 2. To liaise with and build effective working relationships with health, social and community care providers to ensure effective, high-quality MDT working and ensure patients/local peoples individualised care needs are met.

3. Be an active member of the neighbourhood teams by regularly undertaking informal and formal promotion activity, attending service/provider team meetings, events, forums and contributing to continuous INT improvement.
4. Liaise with health, social care and community services within the neighbourhood to develop and secure up to date risk profiling lists. You will also develop clear pathways between INTs and GSF meetings linked to risk stratification.
5. Working autonomously, you will use your highly specialised level of knowledge to coordinate INT meetings and support INT members to develop a case management approach. On occasion, you may be required to carry a small case load and support fellow INT colleagues with case management of complex cases. 6. Be responsible for arranging, coordinating, and ensuring high quality, regular INT meetings take place and to ensure that all appropriate people attend or contribute to the meeting.

Reporting and elevate to relevant people where this is not happening in a professional manner., 1. Establish and maintain effective communication with INT members, GP's and partner professionals and agencies. 2. Use developed negotiation and networking skills to meet the needs of INT and patients/local people. 3. In circumstances that may be highly sensitive and contentious including the safeguarding of vulnerable adults communicate effectively and sensitive with patients/local people, health, care and community partners
4. Remain professional and calm in situations of conflict, seeking support from others in keeping with organisational systems and policies.
5. Proactively improve communication and engagement with partners involved in the care of individual patients/local people to achieve positive outcomes and enhance patient/local person experience.
6. Ensure written communication complies with all relevant legal and professional requirements including for example Record Keeping, Caldicott and Storage policies and produce accurate, complete and contemporaneous records of any communication, assessment and interventions using both written and electronic systems. Analytical and Judgement Skills 1. To triage and assess service user's health and social care needs. This includes a comprehensive assessment of psychological and or physical health, medical history, social care needs.

2. Provide a comprehensive assessment of service user's strengths, problems and needs to inform their case management plan and care planning.
3. Provide a comprehensive assessment and case management plan of patient / local person's clinical and care risk.
4. Develop and exercise high levels of judgment and decision making in the care and treatment planning of patients / local people 5. To interpret and analyse clinical and non-clinical facts from a variety of mediums to develop specialised case management and care plans for patients/local people, their families and carers incorporating individual treatment…