Deputy Radiology I.T. Systems and Performance Manager

Deputy Radiology I.T. Systems and Performance Manager

Band 7,

Contract:

Permanent,

Hours:

Full time – 37.5 per week
Site:
Royal Blackburn Teaching Hospital, Town:
Blackburn
Salary: £49,387 – £56,515 per annum
Closing date: 03/06/2026 17:00

Develop and support the operational management of ELHT Radiology IT systems, including PACS and RIS. Work closely with the Radiology I.T. Systems and Performance Manager to ensure reliable, efficient, and responsive systems that meet the needs of the service.

The post holder ensures the safe, effective performance of PACS, RIS and associated Radiology IT systems through continuous monitoring, data integrity checks, incident management and first‑line technical support. Responsibilities include formal and ad‑hoc training, complex data and workflow issue resolution, timely image availability, activity reporting, and compliance with Information Governance, data protection and system security policies. The role also oversees system access, coordinates with IT and external suppliers, supports equipment integration, maintains reporting workstation quality, facilitates image sharing across Trusts, and deputises for the Radiology Systems and Performance Manager.

As a manager, the holder leads the PACS administration team, oversees staffing and development, drives continuous improvement, supports procurement processes, and delivers Trust‑wide training programmes. Assistance with research, QA activities, student supervision, and audit participation ensures best practice and high‑quality digital imaging services across all sites.

• Monitor and review system performance ensuring integrity of patient and image data, receiving escalated issues from the PACS team and escalating specific issues to the relevant supplier or I.T. help desk.
• Maintain constant systems surveillance to ensure data and image quality is maintained and correct integration and functionality.
• Provide prompt technical advice to all local and Trust users, supporting the site‑based PACS administrators for complex issues.
• Provide training, both formal and ad‑hoc, for all users of Radiology IT systems.
• Provide first‑line support for application and technical issues within scope of responsibility; escalated complex issues to the system provider or I.T.
• Take remedial action for mismatched patient data or images in the event of user or system error.
• Provide timely and accurate reports of system activity and problems on request.
• Provide timely and accurate data reports for the purpose of patient tracking.
• Support development of departmental policies and procedures associated with the Radiology IT systems Trust‑wide use.
• Accurately record data on the RIS; ensure image acquisition, post‑processing and storage on the PACS is in line with Data Protection principles.
• Ensure images are presented for reporting purposes in a timely and accurate manner, removing anomalies due to disparity between RIS and PACS descriptors.
• Authorize and provide third‑party access to appropriate and relevant medical images and data where direct access is not possible.
• Produce and maintain accurate data transfer records.
• Attend internal and external PACS‑related education seminars as required.
• Conduct system demonstrations as required.
• Ensure no individual receives live system access without proper training and awareness of confidentiality, security and data accuracy responsibilities.
• Engage with Radiology Modality leads regarding equipment integration and technical issues.
• Perform regular maintenance tasks on reporting workstations, including monitor QA, to ensure they meet legal guidelines for reporting.
• Maintain links and cross‑platform activities with other Trusts to promote image sharing.
• Provide clinical system support for the Breast Imaging Department.

• Ensure system operation complies with Trust Information, Security and Confidentiality policy.
• Ensure all staff processing information comply with Trust IT policies, procedures and standards.
• Determine user access classification or sensitivity level.
• Establish…