Disrepair File Handler

About the job Housing Disrepair File Handler

Job Title:

Job Description:

A Housing Disrepair file handler is required for an excellent opportunity with a vibrant law firm based in Blackburn.

We are a vibrant Law firm based in Blackburn looking to hire an experienced Legal Claims Handler.

You will be responsible for the receipt of the initial instructions and initial matter creating and associated checks to support risk assessment.

Primary Duties

• Logging Clients signed Forms of Authority and Completed Questionnaire on the Case Management System
• Requesting and logging required documentation from the Client
• DSAR Reviews
• First port of contact with client
• Booking and Arranging Client Appointments
• Preparing a Letter of Claim
• Preparing Part 36/Calder banks for both client and defendant
• All necessary calls and correspondence with the Client and third parties in the initial stages of the Clients claim.

Management of incoming work source email inboxes

• Good interpersonal and communication skills to interact confidently with both staff and members of the public
• English GCSE (grade 9-1, A-C or Key Skills Level 2 or equivalent)
• Law degree/graduate
• Computer literate with knowledge of Microsoft applications
• Proven ability to plan, manage and prioritise workloads
• Flexible approach to working
• Working as part of a team and using own initiative
• Capability to undertake all assignments in a timely manner
• Knowledge of GDPR and Data Protection
• Previous administrative experience including excellent client care skills across different platforms, including telephone, email and written correspondence