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Head of Customer Services

Job in Blackburn, Lancashire, BB1, England, UK
Listing for: Together Housing
Full Time position
Listed on 2026-10-11
Job specializations:
  • Management
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 48000 - 65000 GBP Yearly GBP 48000.00 65000.00 YEAR
Job Description & How to Apply Below

Together Housing is seeking a Group Customer Services Manager to provide strategic and operational leadership across our telephone, digital and other customer channels for around 80,000 residents and 38,000 homes. You will lead through a team of managers to deliver clear service standards and continuous improvement.

The role offers hybrid working between our Halifax and Blackburn offices, a 37-hour week and a range of development opportunities.

Our team is growing, and we are hiring a Head of Customer Services & Experience in Blackburn, England, United Kingdom.

The position is based in Blackburn, England, United Kingdom.

This opportunity is part of our work in Management & Operations.

The advertised compensation is 48.000 - 65.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

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