Programme Delivery and Community Engagement Lead

Programme Delivery and Community Engagement Lead

Accountable to:
Head of Contracts and Operations

Hours:

1.0 FTE - 37 hours per week

Probationary Period: 1 month during probationary period, thereafter 2 months

Period of Notice: 1 month during probationary period, thereafter 2 months

Base:
Spring North, Suite 118 King’s Court, King Street, Blackburn BB2 2DH
Flexible/community-based working with frequent travel across programme areas and to partner, hub and system meetings

Closing Date: 02/10/2026

The Programme Delivery and Community Engagement Lead will oversee and connect two important Spring North work streams: operational coordination of the VCFSE-led Urgent and Emergency Care programme and inclusive community engagement for Our Shared Future. The postholder will ensure that partners are supported and held to account, pathways work in practice, communities can participate, and evidence is used to improve quality, impact and value.

The role combines structured programme oversight with visible, relationship-based work in communities. It will connect delivery partners, trusted local organisations, health and care stakeholders, environmental partners and residents; identify barriers to service take-up or participation; and develop practical solutions that respond to place, culture and community need.

The UEC programme invests in trusted, community-based VCFSE services that support people earlier, address wider determinants of health, improve confidence and connect residents with appropriate local support before needs escalates into crisis or avoidable urgent and emergency care use. The VCFSE Alliance provides strategic leadership and Spring North acts as Managing Agent with delegated operational responsibility.

Our Shared Future is a five-year partnership-led climate resilience programme designed to create inclusive pathways into climate and nature activity, volunteering, green skills, stewardship and leadership. Spring North’s contribution focuses on communities across Pennine Lancashire that have historically been underserved or underrepresented in environmental activity and decision-making.

Although the programmes have different outcomes, they share a common method: trusted local relationships, strong VCSE partnerships, accessible pathways, practical barrier removal, community voice, evidence-led improvement and accountable use of resources.

• Work to one integrated delivery plan agreed with the line manager, with clear priorities, deadlines and expected outcomes across both programmes.
• Plan around known UEC reporting, contract-review and governance cycles while protecting sufficient time for sustained community outreach, co-design and relationship-building.
• Review workload and priorities regularly, flexing effort in response to mobilisation, reporting deadlines, emerging risk, community opportunity and programme need.
• Escalate competing priorities, material scope change or capacity risk early; the post is responsible for coordination and assurance, not absorbing the operational duties of funded delivery partners.

• Maintain a current overview of both programmes, including delivery plans, partners, milestones, activity, pathways, engagement, risks, decisions and improvement priorities.
• Translate agreed priorities into coordinated workplans, action logs and timely follow-up, ensuring that responsibilities and deadlines are understood.
• Act as an accessible operational contact for partners and stakeholders and connect people to the appropriate Spring North or programme lead where authority sits elsewhere.
• Identify common learning, relationships, community assets and opportunities that can strengthen delivery across both…