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Customer Success Mgr./ CSM Bilingual

Hybrid First Aid Training Retention Specialist

Job in Blackburn, Lancashire, BB1, England, UK
Listing for: British Red Cross
Full Time, Apprenticeship/Internship position
Listed on 2026-02-28
Job specializations:
  • Sales
    Customer Success Mgr./ CSM, Bilingual
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading humanitarian organization is seeking a Customer Retention Executive to engage with customers renewing first aid courses. The role emphasizes customer satisfaction and collaboration across departments. Ideal candidates possess strong customer service and sales experience, a positive attitude, and excellent communication skills. In return, the organization offers competitive benefits including generous annual leave, a pension scheme, and numerous learning and development opportunities.

This position is located in Salford with a hybrid working model.
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