Shift Manager

Company Description

Join Securitas - Global Leader in Security Services!

At Securitas, we're dedicated to protecting what matters most. With over 300,000 employees worldwide, we offer innovative security solutions tailored to each client's needs. From on‑site officers to advanced surveillance, we use the latest technology to deliver top‑tier protection.

Be part of a trusted team, where your contribution makes a real difference in safeguarding people, assets, and information. Join us today and help create safer environments for businesses and communities!

Job Title:
Shift Manager

Location:
Salmesbury - BB2

Pay Rate: £17.84 per hour

Contract Type: 42 Hours, 4on4off, Days, Nights & Weekends

Reporting To:
Service Delivery Manager

Join Securitas:
Integrity / Vigilance / Helpfulness

Are you a confident leader with a strong security background and exceptional people management skills? We're looking for a Shift Manager to oversee all on‑shift operations, ensuring high standards of service delivery and personnel performance across our security team.

This is a pivotal role responsible for supervising and supporting security personnel, managing operational delivery, and acting as the central point of contact for client and company interactions during your shift.

• Supervise and coordinate security staff during assigned shifts.
• Ensure all officers are site‑trained and possess valid SIA licences or LDNs.
• Proactively manage staffing rosters, absences, and holiday cover.
• Conduct regular performance check‑ins and monthly staff engagement.
• Lead briefings, debriefings, and uphold SOP standards.
• Ensure proper incident reporting and investigation compliance.
• Maintain professional appearance and conduct across the team.
• Assist in training implementation, emergency procedures and best practices.
• Monitor and report faults in security equipment and systems.
• Handle access control, CCTV, detection and alarm systems.
• Be the first point of contact for security‑related queries on shift.
• Support the Service Delivery Manager with operational needs and planning.

• Proven leadership with ability to inspire and manage high‑performing teams.
• Strong decision‑making, communication, and conflict resolution skills.
• Ability to manage time effectively and handle shift priorities.
• Excellent customer service and client relationship skills.
• Technically proficient with security systems and Microsoft Office suite.
• Flexible, adaptable, and confident in high‑pressure environments.

Requirements:

• Management experience.
• Current SIA licence - Door Supervisor and CCTV.
• Have a full 5 year checkable work history.
• Strong communication skills.
• Competent in MS Word, Excel and E‑Mail (Outlook).
• Well‑developed interpersonal and influencing skills. Able to negotiate and deal with sensitive and confidential matters with tact and discretion.
• Adaptable and responsive in the face of changes in priorities, plans and schedules.
• Understanding of the Corporate and Major Events.

It's great to see you're considering a career with Securitas UK!

Join our global team of 336,000+ colleagues and help make the world a safer place.

At Securitas, we live by our values of Integrity, Vigilance and Helpfulness
, and our People Promise:

• Opportunity - We see potential in every person and situation
• People - We open our eyes to all that's good
• Purpose - We make your world a safer place

Our Recruitment Team reviews every application carefully. Applying can feel daunting, but we're here to support you—just email us if you need help.

We are an inclusive employer, proud of our Level 2 Disability Confident status (we will always try our hardest to guarantee interviews for eligible candidates, should you meet the roles minimum requirements, having disclosed a disability to our Talent Team upon application). We support equality through Employee Networks - Our real change makers of the business… YOU, the Race at Work Charter
, and the Armed Forces Covenant
. We also celebrate diversity with events like BSL Week, International Women's Day, PRIDE and Black History Month
.

• STRIVE …