Fire & Security Service and Installation Engineer

Fire & Security Service and Installation Engineer

This is a full-time on-site role for a Fire & Security Service and Installation Engineer at Guide Security, predominantly working in the South of England. Guide is expanding in the South East and South West and needs good candidates in both areas. As an Engineer you will be responsible for installation, commissioning and maintaining Fire & Security Systems. Salary is negotiable based on experience.

Guide Security was established in 1996. We specialise in design, installation, maintenance and remote monitoring of fire & security solutions across various sectors in the UK. As a forward‑thinking organisation, we prioritise service excellence, customer focus, technical expertise and embracing new technologies to provide the most effective security solutions to our clients. Our independence from manufacturers allows us to deliver tailored security services with a value‑added approach.

• Installation & commissioning of small to large scale projects.
• Fault finding, attending emergency callouts, routine maintenance & reactive works on fire & security disciplines.
• Reviewing specifications, drawings & documents to plan & ensure smooth delivery of works.
• Complete electronic worksheets, timesheets and mileage/expense claims.
• Undergo health and safety training.
• Ensure all relevant engineering practices are adhered to and report any inconsistencies to a senior engineer or line manager.
• Maintain good timekeeping and housekeeping at all times.
• Escalate delays or difficulties to supervisor, senior engineer or office.
• Update site logbooks with details of all work carried out while on site.
• Maintain company‑issued equipment in good condition and report any damage, theft or loss to the Service Supervisor.
• Carry out duties in accordance with the Company employee handbook.
• Advise line manager of progress/concerns on any contract/site through telephone updates and follow‑up emails.
• Develop effective client relationships.
• Represent the company correctly in company‑issued clothing.
• Attend training courses to extend knowledge and skill set of various manufacturers’ products.
• Work at heights (training will be provided).

• At least 3 years experience in the fire & security industry.
• Good understanding of BS & EN standards.
• Professional and consistent communication with external and internal customers.
• Proven ability to install, test, commission & maintain fire alarm, security systems, access control, CCTV & intruder systems.
• Computer literate, good general IT skills including Microsoft Excel and Word.
• Ability to work independently and as part of a team.
• Good verbal and written communication skills.
• Ability to form good working relationships with colleagues, customers and external bodies.
• Excellent organisational and time‑management skills.
• Understanding and ability of software programming on products such as Samsung, Axis, Honeywell, inc Galaxy, Texecom, Paxton, Morley, Advanced, Kentech etc.
• Initiative and attention to detail relevant to the industry.
• Compliance with health & safety requirements.

Mid‑Senior level

Full‑time

Engineering and Information Technology;
Security and Investigations

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