Service Advisor

We are recruiting on behalf of our client, a reputable family-owned motor dealer group in Blackpool, for the position of Service Advisor. This is an excellent opportunity for experienced motor trade professionals seeking to advance their careers within a busy, customer-focused dealership environment. The successful Service Advisor will play a vital role in delivering exceptional customer service while managing aftersales operations efficiently.Benefits:

• Competitive basic salary of £30,000 per annum
• Bonus scheme with significant earning potential
• Full training and ongoing development opportunities
• Career progression within a growing dealer group
• Company pension scheme
• Employee discount programmes
• Life insurance and health & wellbeing support
• Friendly, supportive team environment
• Company events and cycle to work scheme

Duties of the Service Advisor:

• Act as the first point of contact for service and parts customers, providing outstanding customer service
• Manage customer bookings, enquiries, and service-related paperwork efficiently
• Maintain regular communication with customers regarding vehicle servicing and repairs
• Process payments and follow-up actions to ensure customer satisfaction
• Assist retail and trade customers with parts requirements and stock enquiries
• Liaise closely with technicians and service advisors to ensure parts availability for workshop jobs
• Receive, check, and accurately record parts into stock, maintaining stock levels and inventory records
• Keep pricing structures and stock records up to date
• Ensure the department is well-presented and maintained to high standards
• Deliver exceptional service at every stage of the customer journey

Requirements of the Service Advisor:

• Previous experience as a Service Advisor or Parts Advisor within the motor industry
• Strong communication and interpersonal skills
• Excellent organisational skills with attention to detail
• Ability to work effectively in a fast-paced environment
• Positive attitude and a commitment to delivering excellent customer experiences

Contact Paul Martin, Automotive Recruitment Specialist at Perfect Placement covering Blackpool and Lancashire, today to discover more about this fantastic opportunity.

At Perfect Placement we specialise in Jobs within the Automotive Field, we can help you with your Career search for Motor Trade Jobs as we have over 1,700 live Automotive Vacancies across the whole of the UK ranging from Vehicle Technician Jobs to Service Manager Jobs.