Emergency Care Navigator
Job in
Blackpool, Lancashire, FY1, England, UK
Listed on 2026-01-02
Listing for:
FCMS (NW) Ltd
Full Time
position Listed on 2026-01-02
Job specializations:
-
Customer Service/HelpDesk
-
Healthcare
Job Description & How to Apply Below
Urgent and Emergency Care Navigator | Blackpool
Join to apply for the Urgent and Emergency Care Navigator | Blackpool role at FCMS (NW) Ltd
Urgent and Emergency Care Navigator wanted to join our Blackpool Urgent Treatment Centre!
- Contract – Permanent
- Hours – This is a 24/7 service and shifts are 08:00-17:00, 12:00-21:00, 17:00-23:00 and 23:00-08:00.
- Location – Blackpool Victoria Hospital, Whinney Heys Rd, Blackpool, FY3 8NR
. - Salary – £13.13 per hour. Enhancements for Weekend, Bank Holiday & Overnight will apply.
Main duties of the role:
- The post holder will be the first point of contact for patients accessing Urgent and Emergency Care and other areas of the hospital.
- You will use tools to book patients in and assist patients in using tools to navigate them to the best place of care for their presenting symptoms.
- In addition, you will book Ambulances into the Emergency Department, answer telephone enquiries and retrieve medical records.
- You will also provide administrative duties to the Urgent and Emergency Care Teams and any other tasks requested by Service Delivery Co-ordinators or Service Lead.
Find out more about our Urgent Care services here:
Urgent Care – FCMS ()
Download the attached role profile for further information.
Contact:
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