Emergency Care Navigator

Urgent and Emergency Care Navigator | Blackpool

Join to apply for the Urgent and Emergency Care Navigator | Blackpool role at FCMS (NW) Ltd

Urgent and Emergency Care Navigator wanted to join our Blackpool Urgent Treatment Centre!

• Contract – Permanent
• Hours – This is a 24/7 service and shifts are 08:00-17:00, 12:00-21:00, 17:00-23:00 and 23:00-08:00.
• Location – Blackpool Victoria Hospital, Whinney Heys Rd, Blackpool, FY3 8NR
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• Salary – £13.13 per hour. Enhancements for Weekend, Bank Holiday & Overnight will apply.

Main duties of the role:

• The post holder will be the first point of contact for patients accessing Urgent and Emergency Care and other areas of the hospital.
• You will use tools to book patients in and assist patients in using tools to navigate them to the best place of care for their presenting symptoms.
• In addition, you will book Ambulances into the Emergency Department, answer telephone enquiries and retrieve medical records.
• You will also provide administrative duties to the Urgent and Emergency Care Teams and any other tasks requested by Service Delivery Co-ordinators or Service Lead.

Find out more about our Urgent Care services here:
Urgent Care – FCMS ()

Download the attached role profile for further information.

Contact: