Sales Team Manager

Are you a strong people manager who can improve performance, develop teams, and drive a more proactive commercial culture?

We are recruiting for a well-established business looking for somebody to lead and develop an internal customer support / sales team, helping move the function from reactive support into a more commercially focused environment.

This role is focused on coaching, leadership, performance improvement, and embedding better processes and ways of working - not aggressive sales management.

• Lead, coach and develop a customer-facing team
• Improve performance, engagement, and accountability
• Support cultural and behavioural change
• Monitor KPIs and identify improvement opportunities
• Deliver coaching and performance management
• Improve processes and consistency across the team
• Work closely with wider departments and stakeholders

You may currently be working as a:

• Sales Office Manager
• Customer Service Manager
• Internal Sales Manager
• Team Leader
• Contact Centre Manager
• Performance Manager

We are looking for somebody who has:

• Experience leading customer-facing or sales support teams
• Strong coaching and people development skills
• Experience improving performance and processes
• A proactive and commercially minded approach
• Strong communication and stakeholder management skills

• Bonus scheme
• Excellent holiday entitlement
• Pension
• Healthcare benefits
• On-site facilities
• Ongoing training and development
• Long-term career opportunities

Excellent opportunity for somebody who enjoys developing people, improving performance, and helping shape a positive, high-performing team culture.