Assistant Manager

Assistant Shop Manager

Location:

Poulton-Le-Fylde

Salary: £25,458 per annum

Hours:

35 per week

Contract:

Fixed term contract (3 months)

Could you make a difference from day one?

Join the British Red Cross as an Assistant Shop Manager and help create a shop that customers love to visit. Supporting the Shop Manager, you'll help drive sales, inspire volunteers, and ensure every donation and purchase helps people in crisis. If you're a hands‑on team player who thrives in a fast‑paced retail environment, we'd love to hear from you.

"I'm not delivering to a profit target to enhance someone's personal wealth. I'm making a real, visible contribution to supporting the work of my chosen charity" –
Joanne, Regional Retail Manager

• Collaborating with the shop manager to run a profitable, customer‑focused shop that is the "window of the British Red Cross" on the high street.
• Working on the shop floor, to coordinating activity "behind the scenes", no two days are the same.
• Fostering a brilliant shopping environment and providing an excellent customer experience in store.
• Working collaboratively with the shop manager, you’ll oversee a team of dedicated volunteers, delivering their induction, management, and development.

• A retail superstar with experience and know‑how from working in a shop environment.
• The traits of a people‑person, who enjoys providing an excellent customer experience, championing a team, and meeting people from all walks of life.
• A commercially savvy mindset, with good awareness of financial targets and measures, alongside proven IT skills.
• The ability to work flexibly to the needs of the store.

• Flexible working:
  Remote and hybrid working, flexitime, compressed hours, and job sharing.
• Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
• Pension scheme:
  Up to 6% contributory pension.
• Learning & Development: A range of career & learning opportunities.
• Discounts:
  Blue Light Discount Card, Tickets For Good & employee benefits platform.
• Wellbeing Support:
  Peer Supporters, CiC (EAP) & Headspace App.
• Cycle2
  
  Work:
  Lease a bicycle through the scheme.

We are proud to champion inclusion as a Disability Confident employer across our UK‑based roles and as a Carers Confident Employer.

We are dedicated to building an inclusive, equitable and wellbeing‑focused culture where everyone feels safe, valued and can thrive. Guided by our Equity, Diversity, Inclusion and Wellbeing Strategy, we foster belonging, psychological and physical wellbeing, and work to remove barriers to fair opportunities. Grounded in compassion and anti‑racist practice, we listen to diverse voices, value lived experience and create environments where staff and volunteers can succeed.

Join us and be part of an organisation that leads with care, celebrates difference and helps everyone succeed.

Ready to make your mark? Final date to receive applications:
Wednesday 29th July 2026, 23:59.

Together, we are the world's emergency responders.